Your query "Informa" has returned 2003 articles.
12 best practices to increase the level of your client services (1/4)Customers demand an ever-improving level and availability of service. With regard to these demands, the pressure on customer centers and call centers is growing, which means they must look for ways to…
How to cope with the crisis thanks to emotional intelligenceAn increasing number of studies suggest emotional intelligence can help our better psychological well-being by preventing excessive stress and burnout. At the present time this is welcome news ...
Five principles of adaptive leadershipLeaders facing unpredictability, imperfect information and many unknowns need quickly to identify essential actions and responses. Crisis response requires adaptive leadership. Learn about its…
Many organisations see a strong employer brand as a means of attracting talent. However, the employer brand is also intertwined with the experience of new employees. And many companies are now…
How to set up and effectively manage a company website on LinkedIn (1/2)A company's LinkedIn page allows it to engage customers and build awareness of the brand. Read some detailed instructions on how to set up such a page correctly and manage it efficiently.
6 ways COVID-19 changed omnichannel marketingThe ability of organizations to successfully exploit marketing channels across the spectrum is proving essential for the "new normal" era. Together with the massive shift to digital channels in recent…
Five tips to remove the stress of presenting nowMaybe with a very few exceptions, no one enjoys presenting; some people just hide their nerves better than others. The key to a good presentation, however, is mainly penetration and determination. How…
Fourteen tips for a successful start to your businessThere are dozens of websites offering checklists with tasks you can't ignore when starting a business. On the one hand, they are certainly useful; however, they will not advise you on how to make your…
Where to start when you want to create your own website (3/5)Creating a website for yourself or your start-up business involves a number of steps. Here we offer a series of articles containing quick tips and questions that will help you with planning,…
Where to start when you want to create your own website (2/5)Creating a website for yourself or your start-up business involves a number of steps. Here we offer a series of articles containing quick tips and questions that will help you with planning,…
Brian Tracy: How to be a successful distance traderThe number of companies offering telework to employees has increased by almost 50% over the last five years. While working from home has many benefits, it also requires a lot of self-discipline and…
Why is data science not an exact science?Organisations are working to adopt data science in order to gain more relevant answers to the complex issues concerning their business. However, these answers are not absolute. Why?
Active listening is not about you but the other personListening seems to be a dying art. Modern society is fast and noisy, with TV, podcasts, web series and other media competing for our attention. Our society is so fast that, according to a Microsoft…
Prepare an unforgettable interactive webinar for your audienceJust a few small adjustments to the speech and you can impress your co-workers, clients and investors with your online presentation skills.
Don't be afraid to mention higher pay at an interviewIn order to receive your desired salary, you must lay the foundations before sitting down at the negotiating table. Here is a brief step-by-step guide.
