Your query "Zna" has returned 169 articles.
4 fatal mistakes of B2B salesB2B sales is specific. Despite the fact that it shares features with B2C, it's a separate discipline that has its own unwritten rules and traditions. Mistakes and procedures that would cause no harm…
5 signs of a comfortable and inspiring working environmentSurveys show that the quality of a working environment influences in a significant way the work performance and results of employees. This applies to both micro-climatic factors (pressure,…
A desperate salesperson: the worst mistake you can makeThere are various selling methods and techniques. Sometimes unique practices that at first sight may appear counterproductive might work for particular salespeople in certain cases. One thing,…
Five signs a boss does not respect employees and what to do about itWorkers' performance is largely dependent on how happy they are in their job. And how happy they are depends largely on how their boss treats them. If you feel that your boss does not respect you,…
5 deadly sins when writing e-mailsElectronic communication is specific and has its own rules. It does not take much to look very unprofessional. This is why you should avoid the following five deadly sins of e-mail writing that would…
6 tips on how to overcome the fear of public speakingVery few people don't have, by nature, problems with speaking to small or large groups of people. Most of us have to struggle with anxiety, at least before we become experienced in public speaking.…
6 signs that your customer service needs improvementIs your system of customer care efficient? Are clients satisfied? It might be surprisingly difficult to answer these seemingly simple questions, as clients often don't express their dissatisfaction,…
What to do with a nervous client at a meeting?When we talk about business meetings, we usually assume it is the salesperson who has a reason to be nervous and who should give off a confident appearance. But sometimes it happens that it is the…
7 tips for writing an e-mail with a business proposalE-mail prospecting has its own specifics. As it is a cheap, quick and therefore very popular way of addressing prospects, you must be sure to produce your best writing in an e-mail, avoid the most…
10 tips on building rapport with a prospectBuilding rapport is one of the crucial tasks of every salesperson. Whatever the quality of the product you are selling, a prospect will not close a deal with you if you do not come across as likeable…
Digital disruptions: the case of art (1/2)For a long time there have been dealers, fairs and auctions bridging the gap between the worlds of the creative and the wealthy. Deals were not always transparent. Now new players online have made…
The hidden tricks of non-verbal communicationAppealing to a client's emotional perception is at least as important as rational argumentation. The impression a salesperson gives off to others and the way clients feel when they talk to him / her…
7 common characteristics of top recruitersNo two recruiters are identical; however, the best in the business do share certain characteristics which others in the same field would do well to copy. Which characteristics are these?
One of the defining features of the 21st century so far is the extent to which digital technology is playing an ever-increasing role in our lives. At the same time peoples attention spans are becoming…
6 ways in which businesses should adapt to the futureNowadays there are numerous sources of information and resources for would-be entrepreneurs. Established companies are thus under pressure to find new strategies in the face of increased competition.…
