Beware of emotions
Training Zone states that the most important notion is keeping emotions low. Feedback should be analytical and supported by specific arguments. If you use emotions when giving feedback, you will not achieve any positive impact.
The "sandwich" technique
The best way to give negative feedback without driving the given individual away is to use the "sandwich" technique, i.e. placing a negative comment in between two positive ones.
Immediate feedback
The best option is to give immediate feedback without delay. The closer in time the feedback is to the matter it concerns, the greater its effect.
Respecting privacy
It is necessary you gain the employee's trust when communicating with them, which is not possible without respecting their privacy and building mutual rapport. Therefore you should not discuss any details of the employee's work with anyone who is not supposed to know about it.
The core of the problem
When giving feedback, solving problems and adjusting the work of the given employee, do not remain just on the surface or deal only with symptoms. You must go to the core and deal with the fundamentals of the problem.
Listening
Feedback from a superior or from an HR department employee must not be a monologue. It should be a constructive dialogue within which the given employee must also have the opportunity to speak.
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