CustomerThink

http://www.customerthink.com

US website focused on customer care

Articles from this source (162)

4 benefits of having an outstanding customer service

5.6.2017 

How the spread of smart phones has influenced customer behavior

19.5.2017 

"Deselling": why it can pay to sell the client less rather than more

4.5.2017 

Key events signalising you should approach a client

25.4.2017 

Too many low-quality leads? We know where the problem might be

10.4.2017 

Young customers: Demands and expectations

5.4.2017 

6 basic points in the „lifetime“ of a client

29.3.2017 

Why is your e-mail campaign not working?

24.3.2017 

Unorthodox ways of getting to know how your clients think

15.3.2017 

3 traits that every successful salesperson must have in 2017

3.3.2017 

Put more empathy in your customer service

17.2.2017 

3 neglected yet lucrative customer groups

10.2.2017 

6 signs that your customer service needs improvement

24.1.2017 

4 trends that will dominate customer call centres in 2017

17.1.2017 

5 original ways to engage Internet users

11.1.2017 

3 customer service trends for 2017

19.12.2016 

5 simple tricks to make your content marketing more effective

15.11.2016 

5 rules of modern customer service

26.10.2016 

Treat clients positively and avoid the word "no"

19.10.2016 

4 ways of making your clients feel like part of the company

30.9.2016 

4 cases where it is not worth closing a deal

25.7.2016 

3 ways of pre-empting angry clients

31.5.2016 

Turn a one-off client into a loyal customer

6.5.2016 

Why does your website not generate any new leads?

2.5.2016 

5 basic things that will keep your clients from leaving

5.4.2016 

10 tips on generating more leads

1.4.2016 

5-step plan to acquiring and maintaining a competitive advantage

17.3.2016 

5 factors that most strongly influence the client decision

29.1.2016 

Preparing a customer satisfaction survey: What to avoid

20.1.2016 

Make clients laugh: Humour in marketing and sales

11.12.2015