Your query "Informa" has returned 1984 articles.
Seven traits of successful entrepreneursThe entrepreneurial spirit has many forms; nevertheless, all successful entrepreneurs have some things in common. What traits do the most successful entrepreneurs share and what personal…
How to teach your customer service team to communicate with clients betterEmpathy and communication skills are crucial for customer service agents. Being able to get on the same wavelength with the other person and to communicate with them efficiently is key when dealing…
Are you lost "inside the box"?The expression "think outside the box" essentially means looking at things differently and innovatively. But if you are unable to meet even the most basic expected values in your line of business, you…
How to distinguish yourself from competition when calling clientsVirtually any form of selling in itself involves telephone contact with prospects. At present, when social contact is limited and interactions are switching more to the virtual world, remote…
US warns companies to abandon work on Nord Stream 2 immediatelyUnited States Secretary of State Antony Blinken called on companies involved in the construction of the Russian-German Nord Stream 2 gas pipeline to "immediately abandon work" or potentially face…
The basics of a successful public presentation or speechPublic speeches. Some people are terrified of them, some don't mind them, and some people love them. Whatever category you fit into, you should never underestimate the importance of preparing for…
Six tips for new salespeopleAre you new to sales and getting acquainted with the principles of doing business? Are you starting your own business and want to sign more deals? Or are you an experienced salesperson who wants to…
No one chooses to be a bad communicator. However, many HR professionals can become dull due to stress and accumulated responsibilities: then they adopt clichés and ineffective phrases instead of…
5 tips on how to write a business email that doesn't end up in a virtual binE-mail can be an effective tool in the Information Age. However, you need to learn how to differentiate yourself from competitors that target the same customer. Here are few tips.
Research: Good mood as a booster of creativityMake your neurobiology work for you. Scientific research has revealed a way that helps make better use of innovative and creative thinking skills.
Five reasons to upgrade your workforce management technology nowBusinesses need to start looking to the future of their staff management and rethink how their current systems and processes will work in the new normal. Here are five key areas where you might seek…
The way of working with talents is fundamentally changingThe approaches described below fundamentally transform the experience of talents in the work environment, thanks to which they will be able to participate more in their own development, as well as in…
Even the mafia can provide a (positive) example for leading people and teams (2/2)Many criminal syndicates have survived for more than a hundred years, despite continuing efforts to disrupt their structure and functioning. How is this possible when gangsters can't simply let team…
Five ways to improve social awareness, a key component of emotional intelligenceDeveloped social awareness is an important characteristic of every good leader. Do you feel that this area is not exactly your strength? The good news is that you can strengthen it.
10 words and phrases to exclude from your manager's dictionary (1/2)Without quality communication skills as a manager, you will not last long. There are certain words and phrases that will have a poisonous effect on your relationships. Below are a few examples that…
