Your query "Report" has returned 728 articles.
Rushed Deployment of Customer Service Tools Can Increase Costs and Damage TrustUnder pressure to prove the value of customer service, companies buy isolated systems and add automation on top of fragmented data. Customers then receive inconsistent answers, repeat information and…
European AI Office to Begin Enforcing Rules for General-Purpose AI ModelsFrom 2 August, the European Commission will gain the power to directly supervise providers of general-purpose artificial intelligence models and impose fines. The first cases will show whether…
Five Management Habits That Destroy Trust, Limit Autonomy and Drive Capable People AwayEmployees do not leave only because of pay or a competitor’s offer. Their decision is also shaped by an environment where the manager dismisses opinions, overlooks good work, treats people as a cost,…
Accenture: AI Budgets Are Rising, but Only 23 Percent of Companies Report Enterprise-Wide ValueEighty-two percent of senior executives plan to increase spending on artificial intelligence, but only 23 percent of companies report sustained, enterprise-wide value. Accenture’s survey of 6,000…
AI Can Expand Management Visibility but Cannot Replace Experience or AccountabilityCompany growth is often slowed by the limited attention of a few leaders through whom projects, budgets and operational decisions must pass. Artificial intelligence can continuously identify delays,…
The Gap Between Top and Average Salespeople Comes from Discovery Quality, Not the CRM SystemA sales team can use a common methodology and still produce an unreliable forecast. Formally completed fields do not show whether the customer has a sufficiently serious problem, has involved the…
Brands Must Measure Whether They Appear in AI Answers and Zero-Click SearchCustomers increasingly obtain information without visiting a company website. They find an answer in search, in an AI-generated overview, or in third-party content. Marketing therefore needs to track…
Employee Disengagement Starts Before Resignations and Performance Decline AppearCompany culture does not start breaking down only when people resign. Warning signs arrive earlier: employees stop speaking up, meetings fail to produce results, and managers supervise more than they…
A Midyear Plan Review Should Test Reality, Not Defend January AssumptionsThe middle of the year is a good time for a real review of the company plan. It is not enough to go through the numbers and explain deviations. Management should test which assumptions no longer hold,…
Google Cuts Agent Operating Costs and Separates Models by Speed and RiskGoogle introduced three Gemini models for different enterprise workloads. Gemini 3.6 Flash is designed to reduce token consumption, Flash-Lite targets high-volume data processing, and Flash Cyber…
NVIDIA and Hugging Face Open Up Tools for Humanoid Robot DevelopmentNVIDIA has integrated the GR00T 1.7 model and Isaac Teleop into the open LeRobot robotics library. Developers gain a shared workflow for data collection, training and validation. A more open…
Cohere shows a security agent for incident responseOn June 25, Cohere described how it used North and Wiz to automate part of security incident response. The agent triages critical risks, creates reports, opens tasks and updates incident status.
Mistral OCR 4 targets enterprise documents and auditOn June 23, Mistral launched OCR 4 for document extraction. The model supports 170 languages and returns block locations, content types and confidence scores. Enterprises can also run it in their own…
Anthropic redeploys Fable 5 and proposes a jailbreak standardOn June 30, Anthropic announced the return of Fable 5 after US export restrictions were lifted. Together with Amazon, Microsoft, Google and other partners, it also proposed a shared framework for…
European retail sees up to €320 billion in AI valueIn a report published on June 10, 2026, McKinsey and EuroCommerce estimate that AI could create €240 billion to €320 billion in value for European retail over five years. The main problem is not the…
