No HR specialist can avoid the issue of layoffs during his or her career. Although it is not as difficult as for employees made redundant, is not pleasant or easy for people from HR either. People are being laid off even when economy is generally doing well, let alone today. It is, therefore, necessary to prepare for the need to announce layoffs and realize that the right approach to communication can simplify this unpleasant situation and mitigate its effects.
What to keep in mind when communicating layoffs? Basic rules were summarized on Hrcommunication.com.
Prepare a communication plan
Describe how you will be announcing layoffs and proceed in the first days and weeks after the announcement. Inform workers about all the steps and be prepared to train managers.
Communicate timely
Some groups of employees may need to be informed first but the others should be informed about the layoffs as soon as possible thereafter. No one should learn about corporate layoffs through grapevine or the media.
Communicate by leaders
Time of layoffs is the time of strong leaders. Employees can only respect those who communicate frequently and openly with them and do not hide in their offices.
Be honest and open
Clearly specify the reasons for layoffs. Even if the reason is e.g. inability of your company to manage costs, employees should know it.
Show respect and empathy
Treat your employees as adults. Show understanding that beinf laid off is a very difficult situation for them.
Remember the remaining employees
The communication plan should cover not only the employees being laid off but also those who remain in the company after layoffs. Look for ways to help them regain peace and the work routine for which they were accustomed.
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