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Online onboarding during Covid: five tips on how to go about itOnboarding, namely the introduction of new hires to the company, their initial training and integration into a new team, has become much more complicated in many organisations which have started…
Three non-traditional ways to boost an employee's confidenceIn order for employees to give the best possible performance and fully exploit their potential, they need to have not only adequate knowledge and skills but also sufficient self-esteem. Even the best…
Eight ways to prevent burnout in your teamBurnout syndrome, namely a state of apathy following a period of extreme psychological pressure, is dreaded by both employees and managers. This article will describe steps you can take to ensure as…
5 ways you can transition to signing the contractYou are talking with the prospect over the phone or at a meeting, you know what they need, you give them a tailor-made offer, you handle their objections and maybe even agree on some of the essential…
Five tips on detecting a suitable business position candidateBusiness roles require specific types of people. The word "salesperson" tends to be associated with extroverted types capable of talking to anyone with ease. But there are many types of salespeople,…
What to do if an employee is underperformingA situation in which one of your team members fails to achieve the results requested from them is always a tricky one. As this article will show, there are many aspects that play a role in how you…
As a manager, you must have a positive attitude towards mistakesMistakes are a part of life, development and trying new ideas. They are also a part of work. Naturally we all want to avoid mistakes but if we leave our comfort zone at least a little bit, we are…
7 habits that will make you a better salespersonBeing a good salesperson is not just about hard skills and technical knowledge. Being a good salesperson is mainly a question of having the right attitude, working hard and integrity. In our article…
Seven tips on how to discuss an unpleasant topic with an employeeA manager's qualities become evident more than ever in a crisis and extreme situations. Generally speaking, leadership provides numerous such situations and, when necessary, every manager should be…
How to recognise an employee has a mental health issueThere is no need to emphasise how tough last year was on the mental health of the whole population. Lack of socialising, limited sports and cultural events, uncertainty and fear. All this has had and…
How to prepare for a B2B call with a prospectEven in the era of LinkedIn, e-mails and other forms of communication, calling is still an irreplaceable communication channel that any good salesperson must be capable of using effectively. Calling…
Five types of leadership. Which one is yours?There are many ways to lead people. Every style has its pros and cons; each one is appropriate for a different industry or leading a particular team. More importantly, every manager is different and…
How to get rid of your fear of public speakingGiving a speech in public is a nightmare for some people. If you do not feel good imagining you're standing in front of an audience and talking to them, don't worry. Nobody likes this idea, to a…
Three big mistakes managers most often makeHave you become a manager? Do you lead people, are you trying to inspire them, create a motivating environment and you want your team as a whole to give of their best? Then you should beware of the…
Three basic forms of micro-managementMicro-management is a silent assassin of good relations at the workplace. It is a frequent source of frustration among employees and can even lead to burnout. Meanwhile the manager might not even be…
