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5 fears that keep a B2B client from making a purchasing decisionEven though your product is innovative, beneficial to the client and affordable, you can often face the situation in B2B selling that the client is not capable of making a decision, or that they…
Three tips for efficient recruitment of graduatesA historically low unemployment rate, along with the changes companies face regarding developments in the field of technologies and customer service, is leading to a willingness (or even the…
Advice for dual-career couplesIf both partners in a relationship have a demanding career, it is difficult for them to manage their hectic lives. They need to make sure they know what they want to pursue and also what they are…
The importance of setting goalsGoal setting is of paramount importance for anyone who is serious about attempting to achieve success. There are good reasons for this.
Algorithms in hiring: Biases are often a remnant of the past (1/2)Algorithms are blamed by many for making decisions based on biases and similar distortions. For instance, there was a recruiting algorithm at Amazon that ignored female applicants.
Four tips on how to relate to clients betterIn customer service, the ability of company representatives to empathize and relate to clients and their problems is extremely important. Many misunderstandings are rooted in the fact that a customer…
Learn how to start a conversation with anyone you meetHave you ever felt envious when observing how effortlessly some salespeople are able to interact with strangers? How come they are able to engage in a conversation equally well with people travelling…
Many employers still have a problem devoting a larger portion of their budget to retention of the current workforce, even if finding and training new staff is generally several times more expensive…
Family firms: Transferring power (2/2)The previous article explained how, in order to maintain friendly familial relations after a succession within the family firm, a neutral third person (e.g. mother) can be very helpful.
Five habits that will help you achieve better business resultsThough many business representatives feel otherwise, no tricks and shortcuts determine your success in sales. It's long-term work, consistency and your attitude that make a difference. That's why we'…
Using the power of stories in an e-mail campaignThe rules of a successful e-mail campaign, in many cases, are similar to those that apply to any sales or presentation format. Something all businesses share, which can significantly improve your…
Most common reasons why employees lose motivationDo you want your employees to be motivated, come to work happy and hardly ever think about the option of leaving for another employer? Then you should be familiar with the most typical reasons why…
How to identify your own strengthsIf you think you don’t yet know all your strengths, you might try taking the following steps.
Family firms: Transferring power (1/2)Succession planning is a critical challenge for almost every family business which is managed by family members. Family firms with a defined road map for succession are still not the norm, although…
4 ways of exceeding the client's expectations in customer serviceCustomer service is often the key factor that is essential in how customers perceive your company and how loyal they are to you in the long run. Even a great product won't make up for the fact that…
