Your query "Hled" has returned 1308 articles.
10 available project management toolsNumerous studies confirm that using project management tools improves team performance and productivity. If you have just started a business or are looking for a way to streamline your team's work,…
Team diversity and six tips on how to support itThe recruitment manager is often the only person focused on candidates' soft skills, namely basic competencies and behaviour. And this is a problem. Read six tips on how to promote greater diversity…
12 best practices to increase the level of your client services (4/4)Customers expect companies to continuously improve the level and availability of service. The pressure on customer centers and call centers is growing, and they must look for ways to improve their…
Team leadership in a new era based on historic structures: who is a "hunter" and who is a "collector"?The way ancient societies were organised offers clues on how to manage today's dynamically changing workforce.
How to write a job descriptionThe correct job description attracts the right candidates. Job descriptions are also important in helping employees understand their responsibilities while making it easier to evaluate their…
More Norwegian oil workers go on strike, 8% of output at riskThe conflict between workers on oil platforms offshore from Norway and their employers began on 30 September when 43 Lederne labour union members went on strike. According to Lederne representatives,…
12 best practices to increase the level of your customer service (3/4)Customers expect companies to continuously improve the level and availability of their service. The pressure on customer centers and call centers is increasing, and they must look for ways to improve…
Survey: Initiatives to promote corporate well-being need to be more humanisedAccording to a recent PwC survey, CEOs plan to digitise significantly, promote flexibility, and focus more on employees and their personal well-being and satisfaction.
12 best practices to increase the level of your client services (2/4)Customers expect companies to continuously improve the level and availability of service. The pressure on customer centers and call centers is increasing, and companies must look for ways to improve…
12 best practices to increase the level of your client services (1/4)Customers demand an ever-improving level and availability of service. With regard to these demands, the pressure on customer centers and call centers is growing, which means they must look for ways to…
Do you want others to take your words seriously? Learn to communicate appropriatelyCommunication breakdowns and misunderstandings often occur at the workplace. Some people feel it is hard for them to make themselves heard and that their word does not carry much weight. Learn four…
Many organisations see a strong employer brand as a means of attracting talent. However, the employer brand is also intertwined with the experience of new employees. And many companies are now…
10 variables to help you better profile customers and map their pathYou need to map the customer's path accurately in order to really understand your relationship.
10 incredibly true quotes about lifeEveryone says that life is short, but few people do anything to get the most out of it.
Grab an audience's attention within the first 10 secondsYou only have ten seconds to win an audience's attention. How do you achieve this? Here are some proven ways to start a speech.
