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Five ideas for ending a public speech or presentation effectivelyMost people (unfortunately) take away very few thoughts or memories from a public presentation, and this applies no matter how good the presentation was. How do you properly end a presentation or…
Eight steps towards increasing customer loyalty through customer serviceCustomer care is the alpha and omega of client satisfaction. It starts with the very first approach and contact with the sales department and ends with off-boarding of the customer. The quality of the…
Five tips on staying productive over summer and not succumbing to lazinessSummer. For many people, this is the long-awaited period during which they go on vacation. Many people and businesses use summer for a bit of relaxation time. It is therefore easy to succumb to the…
Most common psychological barriers managers face – and how to overcome themEven managers are not immune to the barriers they construct in their own heads. What are the most common psychological barriers managers face, and how can they be overcome?
Tips on how to turn your weaknesses into strengthsWe all have strengths and weaknesses, and we should also try to reduce or eliminate our weaknesses and turn them into strengths. How can we do it? Here are some general tips.
Overwhelmed by work responsibilities? Five tips on dealing with itAs a manager, you want your team to thrive and achieve their goals. You often go beyond your job description to reach these targets and thus can easily feel overwhelmed by work responsibilities. What…
Main principles of crisis managementWhat makes a genuinely good manager is the ability to lead a team effectively even in times of crisis. Is your team facing a big change? Are you expecting a decline in orders, restructuring, or some…
Are your prospects only interested in price without appreciating the quality of your product? Here are three tips on what to doPrice plays a crucial role in purchasing for virtually all clients. Many of them even see price as the most important criterion, often surpassing the quality of the product or services offered. How…
Five traits of highly productive peopleA person's work efficiency does not necessarily have anything to do with their education or hard skills. Highly productive people are above all good at organising their time and work, and they possess…
A manager's body language matters: negative non-verbal signals you should avoidA good manager must come across as competent and confident. At the same time they must be capable of effective communication and empathy. Being a good manager, or becoming one, requires sending out…
Not like this: five major violations of video call etiquetteVideo chat has its own etiquette. Failure to follow it means committing a faux pas that has the same impact as if you breached the etiquette of a standard (i.e. face-to-face) team meeting or business…
A subordinate on the verge of burnout? Some tips on what to doCan you see a team member is stressed out, unable to finish tasks on time and making mistakes? Are you unsure whether the employee is going through a rough phase in their personal life or is simply…
Positive words and phrases and will help you sell moreAre you thinking about ways to perfect your sales pitch? Are you trying to come up with an efficient sales method that would be the perfect fit to your needs? Sometimes when it comes to giving the…
How a manager can delegate work effectivelyDelegation of work, namely handing it over to subordinates, is one of the crucial tasks of a team manager. Unfortunately, it is also something often neglected by managers and consequently has very…
Five tips on losing the fear of public speakingPublic speaking is a nightmare for some people. If you do not feel good imagining yourself standing in front of an audience and addressing them, don't worry: to a greater or lesser extent, nobody is…
