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Four ways to ensure subordinates are effective problem-solversEvery manager should try to teach their subordinates to solve problems in an independent, fast and efficient way. Unfortunately, some team leaders are prone to micromanagement and will not even allow…
Have you lost a client? Not all is lost. Four ways to get them backIf you spend all your time seeking new clients but your current ones are leaving, you should re-evaluate your priorities. If, unfortunately, you're losing a client, there is still a chance that you…
The basics of copywritering for websites: A step by step guideIn this article, we will not focus on technical notes and advice, such as the optimization of websites for search engines. This time, we will focus purely on how to write the texts that make up the…
Are you resigning as a manager? Some tips on leaving with dignityEven managers sometimes have to say goodbye to their current position and move elsewhere, be it within or outside the company. There are, of course, many relevant reasons for quitting; however, no…
How to talk to subordinates about mental health and mental hygieneMental health has been at the forefront of the minds of HR professionals and managers for some time. This topic, previously so neglected, is now being openly discussed. Such terms as work-life…
Three ways to reply when a prospect says they're not interestedWhat sales rep has not gone through this experience? You approach a prospective client, they request a proposal from you, but then they reply: „I'm not interested.“ What now? Here are several…
Two non-traditional methods of going from negotations to signing a contractThe conclusion of the “wooing” part and switching to the offer is the confirmation and signing of a contract. Many salespeople see this moment as the most important from the whole meeting. As we will…
Feeling mentally fatigued? Five changes you can make to solve the problemManagers are perhaps even more prone to mental exhaustion than their subordinates. Why? Because apart from being responsible for themselves and their work, they also take responsibility for their…
Opening a cold case: Four tips on how to approach a prospect who has already rejected you onceJust because a client rejects you once doesn't mean that you can't try approaching them again in the future. This is also the reason why you should never end on a bad note with a potential client,…
The four most common managerial mistakes that lead to employees leavingEmployee surveys, both in the Czech Republic and abroad, repeatedly show that the role of a manager is crucial to worker satisfaction. If the manager is incompetent, behaves inappropriately, fails to…
Three tips on how to convince a client to leave your competition and switch to your companyDo you mainly talk to clients who already have the service or product you offer from a competitor? We will show you how to convince these customers that your product is more profitable. We will also…
Four lessons in negotiating for managersA managerial position involves much negotiation. A manager negotiates with subordinates, supervisors, colleagues and business partners. So this article presents four tips for managers on how to…
Four tips on designing a superb team building eventTeam building events are an excellent opportunity not only to have fun and enjoy yourself, but also to strengthen relations between colleagues and practise the internal procedures of the team. Here…
Five things employees need to reach their full potentialOne of the key tasks of the HR department and training specialists is to create an environment in which employees can reach their maximum potential in terms of work efficiency and satisfaction. In…
4 things you can never say to a clientThe relationship between a client and a salesperson has its rules, and if you want to look professional, it's necessary to adopt a certain business etiquette which every salesperson must follow.…
