Your query "Person" has returned 1961 articles.
Know-It-Alls in the workplaceHe's been everywhere, knows everything and you have to work with him. He can be your employee, colleague or boss. These people mostly suffer from uncertainty, but can also behave as a know-it-all…
6 sentences that show empathyThe relationship between a business person and a client is a delicate one. You have work on it with a view to the long term and to build a rapport. One way to get the client to trust you is to show…
Three strategies for raising excellent salespeople in your companyGood salespeople do not just appear out of the blue. Though genetic predispositions do help, acquiring unique sales skills requires above all resilience and hard work. Here are three strategies to…
Being likeable leads to salesThere is an old truth in business that if someone finds you likeable, they are much more likely to buy something from you. This has always been the case and it applies even today. This rule is even…
5 tips for creating the best presentation of your lifeAre you preparing for a speech at a conference or a product presentation in front of company management? Are you planning to talk to a group of people and you want your presentation to be perfect?…
Study: What kind of CEO is the best?The question of what makes CEOs successful has been the topic of much research and many published studies. However, these have often focused on too limited a sample of respondents or involved vaguely…
Interrupting when talking: A bad habit you must get rid ofThe problem with people who interrupt others is that they often don't know about their bad habit or they don't realize how annoying it is. If you have ever had the misfortune of talking with a person…
Why people succumb to aggressors and how to change thisIs there an aggressor at your workplace? Given our basic strategies for survival, we have an unfortunate tendency to start behaving like the person who is threatening us. So if you spot an aggressor,…
Banking: Physical channels in the age of digitalizationAs banks' nondigital channels transform, there will be more time to provide appropriate advice to clients. Almost one fifth of active digital customers tend to stop using branches. However, physical…
Board chairs across Europe (1/2): How they deal with their teamEven if you lead a senior management team, it may happen that one of your colleagues will be difficult to deal with. If someone repeatedly uses inappropriate language or behaves in a very cantankerous…
When inflexibility is not an optionIf you have big plans ahead or you are already pursuing them but somehow struggling, remember that you have to remain flexible. This is particularly important if you are about to lead a new initiative…
4 ways of increasing the number of followers of your profileSocial networks have become essential to marketing and sales, and not only with the youngest generation. Knowing how to increase the number of followers of social network profiles is a precious…
Learn how to manage negative comments on social mediaYour customers will complain sometimes. When it's on social media, you should react fast, because your company is under the microscope and is being judged.
The problem of workplace problems"Don't bring me problems, bring solutions," managers often tell their staff. Thus they try not only to reduce the number of unnecessary complaints but, above all, to give subordinates more power and…
Help underperformers in your team with a performance improvement planWhen dealing with performance issues, it's essential to be objective. By the time you feel the need to step in, you've probably given plenty of informal feedback already. Your employee should have a…
