Your query "Person" has returned 1979 articles.
Four ways to build trust with your employeesDo you know how to build trust with your employees? Allbusiness.com published four ways how to do so. 1) Keep promises If an employee asks you a question, avoid answers like "I will get back to you…
Four steps to give your team negative reviewsIt is not easy to criticize people from your team. Callcentrehelper.com published an article that explains how to communicate negative feedback to the members of your sales team without dampening…
Is there any use of scripts while calling?Are you considering using scripts in your customer service? Server Callcentrehelper.com summarized advantages and disadvantages of using them. The benefits of using them follow: 1) It eliminates "…
5 steps for conflict resolutionThe members of your staff have no obligation to like each other, but they have to respect each other. It there is a conflict among your employees, it is your job to deal with the situation. …
Emotional intelligence helps in avoiding social media mistakesEmployees at all levels must be able to communicate appropriately with their teammates. Both verbal and written skills are vital. Emotional intelligence is important because almost everyones success…
Key skills of top mentorsWhat kind of person should you be if you want be an amazing mentor? What should you do and what behavior works best in this role? Follow these tips offered by the management.about.com website.…
6 ways how to speed up deal closingsShortening the sales cycle can lead to growth in your business. How to make closing the deal faster was described by Inc.com. 1) Find out who is the decision maker If you know who makes the final…
7 tips for the second round of job interviewsYou have completed the first round of a job interview and selected the best candidates. It is from this group that you will choose the one who finally gets the job after the second round. Now you…
Public speaking is not a raceToastmasters International is a nonprofit organisation whose mission is training communication skills and leadership. It brings together more than 14 thousand speaking clubs around the world,…
How to make a sales presentationAre your sales presentations unsuccessful? Try these tips which were published on Allbusiness.com. 1) Catch attention The title should be about the most important point of your presentation. Be as…
I have been working with talented people for 40 years and that is why I do not understand why recruiters and hiring managers insist on only selecting new employees with direct experience for the…
Why we should not be inspired by the way football teams are managedFootball does have some lessons to teach managers. Selection of the right players is vital. Also it is always a good idea to have a virtual bench; in other words, to know a few possible candidates in…
Who is uncoachable?In a recent article on coaching, we wrote about the most common reasons why coaching in companies does not work. One of them was choosing a bad reason to use coaching. Some employees are simply…
Happiness and smiles help your businessLongitudinal studies have recently shown that employees who are truly happy are better for your business. A happy attitude, particularly of front line employees, means that your staff is pleasant,…
3 habits that help you to advance your team communicationYour career success largely depends on your work habits. You may start your day with checking e-mails or buying a coffee. You may go to the gym or the swimming pool after work. Whatever you are used…
