In short, the CHRO is the intermediary between employees and company management. He or she plays a key role in converting HR from a cost centre into a profit-generating function. If you would like to play this role in the future, focus on developing the knowledge and skills recommended by Recruiter.com.
1. Business and finance
CHROs must be able to understand how to best use human capital for the purposes of a particular business. It's necessary to know not only the needs of employees, but also the goals and assumptions of their company's overall success. You have to understand numbers.
2. Strategic thinking
This means the ability to perceive a company's business from a wider perspective by not only determining current priorities, but also planning for the future. In their strategic approach, CHROs should lead by example, especially when recruiting new staff, succession planning, company expansion, and product development.
3. Leadership
You can hardly get into top management without proven leadership experience. You will need the respect of other executives for your professionalism and ability to support corporate goals and culture.
4. Emotional Intelligence
CHROs have to deal with countless cases of personal and organizational issues related to employees. This requires strong communication skills and a high degree of emotional intelligence.
5. Data
Modern HR is aware of the crucial role of collecting and analysing data for better decision-making on recruitment and management issues. CHROs must understand how the data collected in the HR department is related to their company's goals.
6. Changes
Most executives are in charge of introducing changes in their companies. CHROs, moreover, have to communicate changes to the entire organization. This means the ability to face resistance, overcome obstacles, and gain employees' support for the proposed changes.
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