Your query "M" has returned 6634 articles.
Three tips for young workers at the beginning of their careersEverybody dreams of a good career, a big income and an interesting job. Many people expect those things to come on their own without taking any long-term steps to reach them. Here are several pieces…
Some travel tips for managers going on a business tripA team manager's work occasionally involves travelling: sometimes alone, sometimes with colleagues, sometimes with subordinates. What is the best way to organise such business trips? Here are a few…
Do you want to earn trust of a prospective customer? Eight tips on how to do thatBuilding rapport is one of the crucial tasks of every salesperson. Whatever the quality of the product you are selling, a prospect will not close a deal with you if you aren't likable or if they don't…
Promote or sack? By what criteria should you evaluate subordinates?Managers need to take into account the overall performance, productivity, strengths and weaknesses of subordinates when evaluating, rewarding, promoting and managing them. But how do you assess their…
Value-based leadership: what is it and why should you adopt its principles?You may have recently come across the term "value-based leadership". What is it and why should you be interested in it? This article will reveal all.
Five Japanese philosophical concepts you can still use in people management todayThere are some old Japanese philosophy and lifestyle concepts offering valuable insights which you, as managers, can apply to your work even today. These centuries-old truths and ideas can help you…
„Word of mouth”: How to make your clients recommend you to their acquaintancesWhat is „word of mouth“? It is a form of marketing when clients recommend a company to their friends and acquaintances. Knowledge about the company then passes from one client to another through word…
Logic, emotions and empathy in customer service: Tips on how to improve your customer careCustomer service is largely defined by emotions. Clients call you not just to solve a certain problem, but also to complain, to calm down, to share their problems and injustices, and alternatively to…
Anyone with these five characteristics should not be a managerA managerial position places great demands on the person concerned. You can learn most of the qualities needed to carry out the role; however, if you want to become a manager, there are also certain…
A resolution for managers for 2024: Set an example to subordinates and relax effectivelyAs team managers, have you made any resolutions for 2024? If not, here is a good tip, one which does not involve increased productivity, communication skills or any revolutionary project management…
Three best phrases to initiate a B2B sales meetingIn many cases the result of a business meeting is decided in the very first few minutes of the meeting. Whether the prospect will buy from you or not depends to a large extent on how well you are able…
The Peter Principle in people management and how to avoid its effectsThere is a rule in people management called the Peter Principle. It is a generally applicable principle that affects almost all larger organisations, even if they are often unaware of it. What is the…
Five tips on networkingWhat does "networking" mean? It is all about building relationships and expanding your contact network, which will bring you not only potential new customers or business partners, but also potential…
When a prospect says that they need to think the offer through. What should you do next?This a frequent way the prospect rejects the offer of a salesperson without saying it openly. Saying that they need to think about the proposal is a sign for many business people that the deal will…
Three bad managerial habits to avoid in 2024The new year is an opportunity to think about the year that has just ended and make resolutions for the one ahead. By way of inspiration this article will describe three bad managerial habits you…
