Your query "Informa" has returned 2032 articles.
Unable to beat procrastination? You can do it using these three methodsProcrastination, i.e. chronic postponing of duties until later, is nothing less than a modern day mass illness. So welcoming are the distractions offered by the Internet, social networks and the…
Women in tech industry (2/2): What can help them to get promoted?Women must be assured that their accomplishments will be recognized, since for women in tech industry it's important to avoid getting stuck in middle management.
Stil cold calling? You are living in the last millenium„Cold calling“, calling uknown prospective lcustomers who have never expressed any interest in your product, is still the primary form of telesales. This sales method very unpopular among clients, as…
Four things you should ask in a survey for call centre customersThe success rate of a call centre and its individual agents can be measured in numerous ways. Besides purely quantitative parameters, such as length of call and number of follow-up calls, there also…
Women in tech industry (1/2): What limits their career success?Women in tech leadership roles are still somewhat rare. Furthermore, young women often don’t get the support they expected in their career. Unfortunately, women are still subject to biases that…
Alza.cz opens a shop of the future without employeesNo queues, unlimited opening hours and unprecedented comfort when shopping. That is how the largest Czech e-shop Alza.cz describes its new self-service shop which will be opened in a pilot operation…
Social interaction at work (2/2): How to encourage themThe previous article described how sometimes we may have a tendency to overlook the value relationships with our colleagues can give us. Now we will see what can be done to help connect with others –…
Blockchain: Disruptive technologyWhat is blockchain? This piece of technology was first described in a paper published in 2009. It is a new peer-to-peer system that enables users to transact directly with one another without any…
Digitization threatens incumbents: The case of ebooksDigital platforms allow producers to connect with consumers very easily and quickly. Taxi companies are losing their market because of Uber and Lyft, and Airbnb guests don't stay in traditional…
What to do when a client is considering numerous proposalsOnly rarely does a customer come to the first salesperson and just buy whatever they are offering. Both in B2B and B2C, clients often request numerous offers which they then evaluate. The worse of two…
5 ways to improve your personal brand in the upcoming yearA personal brand. Every salesperson who wants to be successful should work on it. Your personal brand is everything that comes to mind when people hear your name. It includes your expertise, emotional…
How to be remarkably charismaticCharismatic people exude confidence, and people are very willing to trust people who are confident. Surprisingly, showing confidence has more of an impact on establishing trust than your past…
Five things that ensure your social network company profile is followed by thousandsHow come that some brands and profiles on social networks attract so many people? And these are not only people who just press "Like", but also people who become active members of the community,…
4 steps to getting big deals in leading companiesIn B2B, there are VIP companies in every sector that form the golden tip of that field. Your aim as a salesperson should be to address these companies, get the biggest possible deal out of them and…
Guidelines to online chat with customersAs modern technologies keep developing, it's only logical that an increasing number of clients demand the possibility to communicate with a customer service agent via chat. And that's why more and…
