Your query "Informa" has returned 1994 articles.
4 secrets of great customer serviceCustomer service keeps changing with clients' expectations and requirements. It still plays an important role in whether the client is loyal to a company and in how the clientele sees a brand or…
How to close a deal if the prospect has an offer from the competition?In these times, clients have the support to be better informed than ever before. The average customer approaches a salesperson with a clear idea about what they want and with information that makes it…
Work sucks! This was the title of the speech Laszlo Bock, former Vice-president for HR at Google, gave at this year's annual conference of the world's largest organisation of HR managers, the Society…
Innovating your key product (1/2): How to sell expensive can of paintWhen thinking about innovation, many people imagine companies such as Uber, Airbnb or Amazon that came with comething big and totally new. Wharton operations, information and decisions practice…
Recover a lost clientIf you spend all your working time seeking new clients while at the same time your current ones are leaving, you should re-evaluate your priorities. If the unfortunate experience of losing a client…
You can't manage people if you can't manage your timeManagers are very busy. That is why it is very important for them to manage their time properly. Not only the managers themselves but also whole companies are dependent on their time management…
3 steps towards making your sales cycles fasterA sales cycle is something like the life cycle of a prospect: at the beginning there is getting a lead, and at the end either a sale or a refusal on the part of a prospect. This article will describe…
Technology is dramatically changing the nature of work with people in companies. Managers and HR professionals should acquaint themselves quickly with these technologies if they want to maintain their…
Put a little life into the presentationYou're going to give a presentation and you know in advance that it's going to be quite boring. You have nothing revolutionary to say. You're just sharing the regular summary of numbers, the ongoing…
Not able to come up with a topic for a blog entry? 5 ways of achieving itA blog is the number one content marketing tool. Having a successful blog on your website that regularly presents current information and entries is a very efficient method of luring many new users to…
3 time wasters that salespeople must beware ofIn sales, there is a significant connection between one's time management skills and business results. In other words, the more efficient you are in the use of your time, the more successful a…
Why you need to evaluate your company development programmeDoes your company have a leadership development programme? If so, that is excellent. But don’t forget to include also a proper evaluation of it. This is by no means an unnecessary procedure.&…
Are you smart and hardworking, but success still isn't in sight?Do you agree that when smart person works hard enough, eventually, he or she will succeed? However, that's not necessarily the case. Many intelligent people who have a strong work ethic dont do…
5 frequent mistakes salespeople make during meetings with clientsThere is no shame in not knowing. All of us must first learn our craft. When it comes to sales, it is good to know at the beginning at least what mistakes should be avoided when talking to a client.…
The 10 worst mistakes you can make in a business e-mailFor many businesspeople, e-mail communication remains one of the most important forms of prospecting. But the current competition in e-mail communication (such as spam) demands that your e-mail…
