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Ghostworking: why many employees often only pretend to be workingMaybe it is just a trendy term for something that has always existed. Or it really is a phenomenon of our time that deserves attention. The term "ghostworking" refers to when an employee only pretends…
Improve your company’s „CX“: Five tips for enhancing your customers’ experience with your companyCX, or customer experience, refers to the overall impression clients have of your company. Improving CX should be a priority for both sales and customer service teams, as the client experience is…
Four signs that you are not a good leaderNo one wants to be a bad leader. However, every manager should possess a certain level of self-reflection and be able to admit when something is not working. How to recognise that you may not be the…
Five mistakes every manager should avoidDo you want to be a truly inspiring and effective leader, someone your subordinates respect and who can unlock the full potential of their team? Then you must avoid the following five fundamental…
Four reasons to make time for one-on-one meetings with subordinates even in a packed scheduleManagers are often extremely busy people. They have many responsibilities and have to respond to numerous inquiries. So it is no surprise that the core tasks of management, such as motivating team…
Searching for geothermal resources in North Rhine-WestphaliaThe state government of North Rhine-Westphalia (NRW) sees great potential in geothermal energy for the heating supply. To identify the most promising locations, the Geological Service of NRW is…
Punctuality: an underrated but very important trait of successful peopleDo you struggle to arrive on time for meetings? Do you often find yourself running late and unable to follow your daily work schedule, while those around you are left waiting? If so, you may be…
Ten phases of change unfolding at team or company levelChange, whether individual, team-based or institutional, always brings risks and challenges. When any change is introduced in a company, some level of resistance is almost guaranteed. A manager’s role…
Four tips on avoiding burnout as a managerChronic fatigue, lack of interest in work or increased absenteeism: these are some of the ways burnout can manifest itself. Burnout is of course a risk for managers, who are especially vulnerable due…
Four signs that show your clients do not trust youTrust is the foundation of every business relationship. Even if you offer the best product or service, if your customers don't trust you, it will be difficult to close deals. Those few clients you do…
Feeling overwhelmed? Here is what you can doAs a manager or team leader, you are responsible not only for your team’s performance but also the mental well-being of its members, as well as your own mental health. In the constant cycle of tasks,…
Building a star team in the modern age: tips on getting the most out of your teamWho would not want to be the manager of a star team? If you too want to unlock your team’s full potential, here are some effective tips to help transform your team into a high-performing unit.
A strict leader or a friendly one? What about a compromise?A classic managerial dilemma: is it better to adopt a stricter management style or be a more easy-going manager? Fortunately, this dilemma has a simple solution: finding the golden middle ground. This…
The four most common reasons why customers leave an e-shop with items in their cartYou have a high traffic website, users browse your products, fill their carts...and then disappear. Abandoned carts are one of the biggest challenges in online sales. Some studies suggest that more…
The art of quality delegation: how to hand over work effectivelyOne of the key skills of an effective manager is the ability to delegate tasks. Successful delegation allows you to work efficiently, develop your team members, and focus more of your energy on…
