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Why we do the wrong things: Reasons may deceive us

Research uncovered one of the most powerful words we use to drive the behavior of ourselves and…

The most hackneyed phrases used by managers

The office environment is full of verbal and leadership clichés. The phrases that were originally…

Do something for others at least once every week

Be there for others when they need you. You have the ability to create a better environment for…

Why you should treat your competitors as mentors

Truly gifted negotiators are those whose initial position is exaggerated enough that it allows them…

Trust pays: Can you be trusted?

One senior leader doesnt trust another. That is the unfortunate reality in many executive teams. The…

Even FBI agents must be emotionally intelligent

Almost no FBI agent would say the phrase emotional intelligence aloud. Two core components of…

Not sorry for that: What you should never apologize for

There are certain things, that it is unnecessary to apologize for. Or more to the point, we should…

Is it futile and naive to develop a strategy?

Some people claim that nowadays strategy is no longer needed. At the same time, without strategy, …

Do you know your customers' wishes? The questions to ask

Almost 90,000 students from China are studying at UK universities. Some of them are spending up to…

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