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Improve your company’s „CX“: Five tips for enhancing your customers’ experience with your companyCX, or customer experience, refers to the overall impression clients have of your company. Improving CX should be a priority for both sales and customer service teams, as the client experience is…
Seven good reasons for managers to invest in employees' educationIt is often stated in professional texts and managerial articles that employee education is essential and absolutely crucial. But why exactly? Here are seven good reasons.
Seven tips to help you close more dealsWould you like to increase your sales or raise the number of deals you are able to close? In that case, this article offers seven practical tips for sales professionals that may help you close more…
The most common sales mistakes made by sales beginnersAlmost everything can be learned, including sales. Good salespeople are not born that way, they are made through a combination of hard work, effort, and experience. To avoid learning the hard way…
Want to show you have what it takes to be a manager? Develop these four qualitiesThe best leaders are not necessarily the smartest or most experienced. They are, above all, individuals who know how to build trust, unite their team, and lead with both confidence and empathy. If you…
The PASTOR method: How it can help you sell betterThe PASTOR method, created by renowned copywriter Ray Edwards, is a sales technique that serves as a counterbalance to aggressive sales tactics. It is based on the idea that a truly effective sales…
RWE and TotalEnergies conclude a long-term green hydrogen supply dealRWE, Germany's leading energy utility, has entered into a long-term agreement to supply French company TotalEnergies with approximately 30,000 tonnes of green hydrogen annually starting in 2030. This…
Poor communication habits that make managers look unprofessionalEffective communication is essential for successful leadership; however, even experienced managers can undermine their own respect and authority by making certain mistakes in communication. Here are…
Looking for a sales job? How to write your CVEverybody knows that a well-written resumé is crucial to success when submitting a job application, especially when it is a sales job. In your CV, you are selling yourself as well as demonstrating…
German electricity market volatility and demand response systemsThe German market saw increased fluctuations in electricity prices in 2024, when negative prices became more common. During periods of high supply and low demand, such as windy or sunny days with low…
Four tips on leading a multigenerational teamA team that is diverse, even in the generational sense of the word, is a strong one. However, managing a multigenerational team poses unique challenges that a leader must navigate carefully. Here are…
Why leaders must be authentic: employees can spot insincerityProfessional articles on management often highlight authenticity as a crucial trait of a good leader. So why is authenticity essential for managers, and how come employees will not be fooled if you…
Five tips for successful negotiations with clients and business partnersEvery meeting, including business meetings, involves negotiation. Each party seeks to maximize its benefits from the interaction while (hopefully) striving to find a compromise that meets the needs of…
China buys less Russian coal in 2024, increases imports from other suppliersIn 2024, China, the world's largest coal importer, reduced its coal purchases from Russia while increasing imports from other major suppliers, particularly Australia, during a record year for coal…
Securing the loyalty of Generation Z workersGeneration Z, namely people born from roughly the mid-1990s to 2010, are entering the workforce en masse. Like any young generation, Generation Z has its own specifics and its own strengths and…
