Your query "O " has returned 7396 articles.
Why you shouldn't underestimate the connection of customer service to salesMany companies have different departments for customer service and sales. Oftentimes, customer service agents have much less power than salespeople. Generally, more emphasis is put on business results…
In order to give maximum performance, employees must feel as comfortable as possible at the workplace. This concerns not only the physical characteristics and microclimate of the environment, but also…
Strategic planning or discovery? (2/2) Dual path approachThe previous article described how planning used to be the foundation of any strategy. In the past, we could rely on analytical processes that made it possible to form a strategy. That is why managers…
4 tips on how to prevent promising candidates refusing your offerThese days, quality workers are in short supply and finding the best candidates for your job vacancies is sometimes difficult. This is also why a recruiter might feel especially sad if a promising…
It is as if the hectic pace of modern life forces people to remain active at all costs. We tell ourselves that we will find time to slow down once we have reached a certain magic moment which will…
Stop losing revenue by giving discounts to all clientsClients are used to asking about the price, it's almost the first thing they ask, especially in this country. That's not limited only to B2C, but surprisingly, B2B selling as well. If you get into the…
4 ways to keep millennials at your companyNot so long ago fresh graduates and young people with no experience found it tough on the job market; however, the current situation with a shortage of workers is helping them out considerably. Not…
Six toxic thoughts that prevent you from achieving successSuccess in the sales sector requires hard work, determination and the correct mindset. Unfortunately many talented and hardworking business people end badly in this profession, only because of their…
California’s governor has signed a new bill significantly supporting renewablesCalifornia's governor Edmund Brown signed Senate Bill 100 (The 100 Percent Clean Energy Act of 2018) and a related executive order. The bill increases the share of electricity from renewables from the…
Advice that can help change your lifeDo you sometimes have the feeling that you don't really understand what is real and what is not? If so, the basic advice is that you should probably focus less on yourself.
Five successful start-ups and their attitudes towards customer serviceNew companies that are just starting out don't have the advantages that established enterprises have, such as a loyal clientele, a well-known brand or many quality references. But there are many other…
Objective self-assessment: how to go about itProbably most people would give positive feedback on their own work performance, dedication to the job and ability to interact with other people. However, research suggests that often we are fooling…
How do you sell an expensive product?Sales techniques differ very much if you are selling the cheapest product in its category or if you are selling a premium solution that is more expensive than those offered by your competition.…
Why you need to master the art of sellingSelling is a crucial skill in your personal and professional life. But what exactly is it that makes the ability to sell so vital?
Four types of people you encounter in B2B salesB2B sales is specific in many ways. One of the things that makes it different from B2C is that decision making processes in companies are usually a complex, multi-layered procedure that requires the…
