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Four amateur mistakes that make you untrustworthyA salesperson must seem professional at all times. You want prospects to have faith in you and to trust you with their investment. This is why it's necessary to behave like someone who has the matter…
Digital reinvention of your business (2/2): Digital transformationThe previous article described how you might approach changing the business model of your company. What else will you need?
A call centre agent dictionary: 20 positive words and their use in sentencesA call centre agent in contact with clients cannot influence many things. But what they can have an impact on is how what they say sounds when they say it. There are negative and positive words and…
Get rid of your personal limitsIdentify unhelpful beliefs you may have. Don’t get stuck in a rut and miserable, although it may be safer than trying to get ahead.
3 main reasons your clients refuse you during the initial contactA sales cycle is a long process with many checkpoints. One of the most important moments is the initial contact with the client because an incorrectly handled initial contact can discourage even a…
8 Principles of Rebel LeadershipSuccess is often the result not of following but rather breaking rules and traditions. This is evidenced by the stories of personalities from various fields of human activity. Thanks to their acts of…
Innovation in companies is not just a matter of product development teams. There are different types of innovations, many of which can only succeed with the help of HR managers and departments.…
3 tips for choosing a business partner for an online projectWhen you need to select a business partner who can help your online business succeed, you need to look for certain characteristics. There are certain tips on how to quickly evaluate whether your…
5 tips on how to tell you made an impression on someoneEvery business person should be able (or should aim to be able) to make an impression on prospects and gain their trust. Building rapport and professional, yet informal relationships with customers is…
Promote accountability in the team, not micromanagementWe should never worry more about accounting (recording what exactly happens and when) than about accountability (namely whether people adhere to their commitments and meet deadlines, thus not putting…
Extroverts vs. introverts as salespeopleThe sales profession is all about communication, about the way we're able to build rapport and convince others of the value of our visions, ideas and plans. The salesperson's personality plays a…
Why startups fail: Marketing is getting it wrong (2/2)The previous article explained why marketers should become more involved in product development. Now let’s look at the other three Ps of the famous four Ps of classical marketing.
Who are the right influencers for your niche?As a person becomes a micro influencer, people start noticing. The person is increasingly more and more visible by getting involved in speaking engagements or publishing content. How can you go from…
Technological progress has always led to the disappearance of lower-paid jobs that require only a low level of professional qualifications. Nowadays, however, even highly qualified financial analysts,…
Stressed out by work? 5 steps towards improvementWork is high on the list of things that cause stress. Many people fear the sound of the alarm in the morning as it means another day of going unwillingly to work. For numerous people, work-related…
