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Japanese approach to problem solving: Ask Why? 5 timesJapanese managers are known for solving problems with the technique of the Five Whys. When they face a problem, they ask themselves Why? five times. The 5 Whys originated in the Japanese company…
Why is your business down?From time to time there are downturns in every businessperson's life. Some are caused by the situation on the market and nothing can be done about it, salespeople just have to adapt to the new…
Language and cultural pitfalls in conference callsWhen there is a conference call with participants from different countries, people from North America are very often responsible for many disruptions and interruptions. Do non-native speakers really…
Mistakes that thwart successful closure of a dealSometimes it can be a surprisingly difficult task to find out why a deal failed. Prospects often do not make it obvious that they have doubts about a certain aspect of your offer and in many cases…
Don't lose your personality when building a personal brandBuilding a personal brand requires long-term hard work. Gaining the reputation of a successful and trusted expert, thus opening the way to new contacts and opportunities, is not easy. That is why we…
10 tips on building rapport with a prospectBuilding rapport is one of the crucial tasks of every salesperson. Whatever the quality of the product you are selling, a prospect will not close a deal with you if you do not come across as likeable…
5 pillars of effective talent developmentCompanies' interest in finding and keeping the best and most talented employees on the market is growing dramatically. But while the domain of talent management used to be a purely HR issue, it…
Unwritten rules of communicating with journalistsMedia coverage can greatly help both your company and yourself as an individual. If a renowned newspaper publishes your specialist article or a renowned author writes about you, it has much greater…
2 single truths that lead to a successful lifeDo you sometimes fall into depression? Do you have low self-esteem? Well, sadness and self-doubt are a bitter reality for almost everyone – at least from time to time. Even talented people can…
Are you digital addicts?What can you do when you can't help checking your smartphone? Digital Addiction Disorder is a compulsive behavior pattern that can significantly affect your life.
4 mistakes of phone sales newbiesFor many companies telephone sales is still an important method of doing business, without which they could not do. This is quite understandable: phone sales can be very effective - if, that is, you…
Organisational design: (1/2) Hierarchy is an outdated conceptAn organisation with a hierarchical system is set up in such a way that assigns various ranks to people, which means some people are above others. In nature, hierarchies can frequently be observed:…
3 ways to ruin your career once and for allThere are many recommendations on what to do in order to achieve a successful career. However, we often ignore what we should not do. There are at least three critical career mistakes we tend to make…
Overcoming age differences within a sales teamHaving people of various age categories is, in many ways, enriching for the business team. Not only do experience, which comes with age, and creativity, which comes with youth, intermingle, but people…
Technology: The key to overcome aging of populationThe population is growing older. Advanced healthcare means greater independence, but also means that dependency endures. Dependency may be re-shaped when available skills will match the needs of the…
