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5 tips on selling more to your current customersSelling additional services and products to current clients is an often neglected part of sales, which otherwise focuses primarily on seeking and acquiring new clients. But your current clientele is a…
The hidden tricks of non-verbal communicationAppealing to a client's emotional perception is at least as important as rational argumentation. The impression a salesperson gives off to others and the way clients feel when they talk to him / her…
5 top qualities that high EQ bringsAccording to some people, Emotional Intelligence (EQ) is a much more accurate predictor of success than IQ is. So when we are talking about success, people with an average IQ can outperform people…
Stress and fatigue lowers your cultural intelligence: What to do about it? (2/2)The previous article described how our cultural intelligence suffers when we are tired. Now we will see how we can help ourselves.
Inside sales: Problem solving is crucialCloud technology is destroying departmental silos today. Therefore, sales can happen anytime. The capabilities of inside sales have expanded accordingly. The expertise required for success is…
Timing phone calls: How to do itTo most salespeople, communication over the phone plays an important role in their prospecting activities. Many salespeople also adjust the time they make phone calls to suit their own schedule. But…
The new Merc E-Class: Confusing look, but almost self-drivingThe Mercedes-Benz E-Class (upper middle class) is one of the most popular and top-rated executive cars in Europe. Managers can now drive the fifth generation of this car which was launched at the…
Stress and fatigue lowers your cultural intelligence: What to do about it? (1/2)Working with people from a diverse range of backgrounds is often highly rewarding but it can also be very demanding. Your emotional and physical health plays a critical role in your cultural…
5 unconventional ways of improving online sales conversion rateWeb pages no longer serve as mere passive presentations of products; they are also a very effective tool for generating leads. Improving the conversion rate of your website presentation can be tricky…
Innovation projects: How to succeed when each team is responsible for different partsImagine two teams of engineers preparing a new laptop. One is designing the processor, the other the screen. If either team gets it wrong, the prototype is going to fail.
Don’t be shy: Meet new people – and convert them into clientsYou can always return to previous contacts. At one point they were potential clients but things didn’t work out. Now, however, their situation may have changed and perhaps they will be able or…
Not doing well in sales? Here are five possible reasonsIn sales, sooner or later, there comes a period in every business person's life when things are just not going well. The task of the salesperson is to eliminate and shorten these periods, reduce their…
5 things you must do at the end of a phone call with a clientPhone sales has its own specifics, given by the limitations of remote communication; thus in certain aspects it requires slightly different approaches and techniques than face-to-face sales. At…
Shirts made of nanofibres to replace air conditioningDo you think you won't survive the summer at work without air conditioning or at least a fan? Soon you may be able to buy clothes that will cool your body while not revealing more than you would wish.…
How (not) to discourage passive candidates via LinkedInYour task is to fill in a certain position. You have thoroughly searched the LinkedIn social network and singled out some user profiles that best match your criteria. Most of these people are, of…
