Your query "M" has returned 6747 articles.
Why you should treat your competitors as mentorsTruly gifted negotiators are those whose initial position is exaggerated enough that it allows them to make a series of concessions. The final offer from their opponent is then highly desirable for…
6 steps to creating a customer-centred corporate cultureWhat is the ultimate goal of customer service? To create a corporate culture with the client at its very centre and where all components of the company work together to give clients the ultimate…
Put an end to procrastination once and for allDo you have problems with continuously postponing the fulfilment of tasks till later? Stop trying to find out why you do this and start focusing instead on specific solutions to the problem. Try, for…
4 signs of lyingThe work of a businessman and a psychologist overlap in certain ways, especially concerning empathy. They share the ability of reading emotions and thoughts of prospects and business partners, and the…
Massive open online courses: The future of corporate training?The popularity of massive open online courses (MOOC) has been growing in recent years. Some experts even talk about these courses as the future of adult education. Can MOOC be used in corporate…
International negotiations, or when "yes" means "no"The December 2015 issue of the Harvard Business Review published an interesting article called Getting to Si, Ja, Oui, Hai, and Da. Professor of the international business school INSEAD, Erin Meyer,…
Not sorry for that: What you should never apologize forThere are certain things, that it is unnecessary to apologize for. Or more to the point, we should never apologize for them, and yet we sometimes do. We should allow our light to shine and our success…
Even FBI agents must be emotionally intelligentAlmost no FBI agent would say the phrase emotional intelligence aloud. Two core components of emotional intelligence, however, are key for the efficient work of any agent. These two abilities are…
Is it futile and naive to develop a strategy?Some people claim that nowadays strategy is no longer needed. At the same time, without strategy, business cannot utilise full human potential. If there was no process of actively thinking about our…
Rejection doesn't have to be rude or awkwardOne of the basic rules of assertiveness says that if we disagree with something or do not want something, we have the right to say "no" without feeling any guilt. Guilt is legitimate when we hurt…
Do you know your customers' wishes? The questions to askAlmost 90,000 students from China are studying at UK universities. Some of them are spending up to 30,000 annually. These students generate considerable money and form a very interesting target group.…
Trying to avoid mistakes? That's a mistakeThe way we think about the challenges we face deeply influences our final performance. Try honestly asking yourself whether you really want to succeed in the challenge, or whether you are just looking…
5-step plan to acquiring and maintaining a competitive advantageEverything would be easier without competition. To succeed in the competitive environment, which is today typical for virtually every conceivable business sectors, you need to embrace innovation and…
4 reasons why it is important for salespeople to keep learningThe new year brings new initiatives, plans and strategies, and in the case of salespeople new goals to be reached. How many of them really do change anything about their sales techniques? And how many…
What makes a leader? What decides who will be professionally successful? Not many professional authorities can satisfactorily answer, but five of those who can will meet April 18, 2016 at Pragues…
