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4 sentences that will help you overcome the status quoRegardless of the facts, it is in the nature of every human being to seek refuge, safety and stability, so people tend to regard any change with suspicion. This applies especially to things that they…
The most hackneyed phrases used by managersThe office environment is full of verbal and leadership clichés. The phrases that were originally used to motivate are heard so often that they became synonymous with other absurd behaviors of…
Don't be a slave to your smart phoneJust take a look around when walking down the street or travelling by public transport and you will see most people holding smart phones in their hands. They text with their friends or look for…
What salespeople can learn from Donald TrumpThe American GOP primaries have brought to light an unexpected phenomenon - the phenomenon called Donald Trump. During his life, this American billionaire has published many books in which he teaches…
3 steps to better internal communicationThe fundamental problem with internal communication is it focuses on how companies should work instead of reflecting the actual employee experience. Behavior always speaks louder than words. …
4 questions to remember for a B2B business meetingSales to a large extent means asking the right questions that help inconspicuously to lead the conversation wherever you need it. But the importance of informal small talk should not be underestimated…
Why you should treat your competitors as mentorsTruly gifted negotiators are those whose initial position is exaggerated enough that it allows them to make a series of concessions. The final offer from their opponent is then highly desirable for…
Trust pays: Can you be trusted?One senior leader doesnt trust another. That is the unfortunate reality in many executive teams. The reason? Senior leaders need to act in ways that help their own functional area, be it accounting or…
CO2 emissions stalled in 2015The International Energy Agency (IEA) has published an analysis showing that the global carbon dioxide emissions caused by burning fossil fuels stalled in 2015 in comparison to previous year, and that…
Study: Good bosses can't retain good employeesIt is often said that employees leave companies mainly because of bad bosses. But this is not entirely true as the numbers of those leaving good and bad bosses are almost the same. This is the outcome…
6 steps to creating a customer-centred corporate cultureWhat is the ultimate goal of customer service? To create a corporate culture with the client at its very centre and where all components of the company work together to give clients the ultimate…
Put an end to procrastination once and for allDo you have problems with continuously postponing the fulfilment of tasks till later? Stop trying to find out why you do this and start focusing instead on specific solutions to the problem. Try, for…
Massive open online courses: The future of corporate training?The popularity of massive open online courses (MOOC) has been growing in recent years. Some experts even talk about these courses as the future of adult education. Can MOOC be used in corporate…
4 signs of lyingThe work of a businessman and a psychologist overlap in certain ways, especially concerning empathy. They share the ability of reading emotions and thoughts of prospects and business partners, and the…
International negotiations, or when "yes" means "no"The December 2015 issue of the Harvard Business Review published an interesting article called Getting to Si, Ja, Oui, Hai, and Da. Professor of the international business school INSEAD, Erin Meyer,…
