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Can (and should) mentors coach their mentees?A mentor is, generally, a specialist with experience in a specific field or role who teaches his mentees by sharing best practices in the particular work. A coach is more an expert on personal…
6 ways how to behave if a prospect is satisfied with his supplierDoes it sometimes happen to you that a customer rejects you by saying he is happy with his current supplier? If you are still convinced that doing business will be profitable for both sides, do not be…
4 little things that make a manager's job burdensomeIt is not only big, global issues that make our lives difficult; sometimes even little things can be really annoying Endless data requests from your software systems, struggles to keep remote team…
Dangers of using big dataThe increasingly used term "big data" refers to such a large collection of data that the volume is too large to be analyzed and processed using the existing hardware and software. The data may include…
Types of CEOs who harm their own companiesOn the one hand, CEOs are the most powerful people in their companies, but on the other hand they have the least amount of personal control. They are praised or cursed for every major action the…
Who is uncoachable?In a recent article on coaching, we wrote about the most common reasons why coaching in companies does not work. One of them was choosing a bad reason to use coaching. Some employees are simply…
Why we should not be inspired by the way football teams are managedFootball does have some lessons to teach managers. Selection of the right players is vital. Also it is always a good idea to have a virtual bench; in other words, to know a few possible candidates in…
How to reach old customers with a new productYou have a new product and you are going to start phoning your current and former customers to let them know. What is the best way to start the conversation and win them over to your new offer? This…
Mental preparation for presentationsA well-prepared speech is fundamental to succeeding with a presentation. The ability to prepare mentally for your presentation is as essential as the content of the speech itself. Ceo.com published…
Happiness and smiles help your businessLongitudinal studies have recently shown that employees who are truly happy are better for your business. A happy attitude, particularly of front line employees, means that your staff is pleasant,…
To promote, or not to promote?Deciding who is a good candidate for promotion to a managerial position is not easy. Small business owners or managers of large companies facing this decision might therefore welcome the following…
Why is a competitive environment not the best motivator for a sales team?A bit of friendly competition can be healthy motivation, too much, however, causes stress and can have many more negative effects. The most important were described by Talentmgt.com. 1) People from…
5 tips on how to click with a customerCustomers like to work most of all with people who are similar to themselves. If you want to create a friendly atmosphere, do not behave in too friendly a manner since such an approach usually…
How can you become a real leader?Many great lawyers, engineers, bankers and accountants are promoted simply because their functional skills and expertise are outstanding. Their movement up the ladder can be difficult, because the…
Recruiters seeking the best talent for their employers usually find a number of suitable candidates working for rival companies. This is especially true of highly specialised positions but applies…
