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How to give feedback, including negative, to subordinatesEvery manager probably wishes they could only praise their subordinates. However, the reality is that leading people involves giving critical but constructive feedback if the manager sees something…
Five must-have personal traits of a truly successful bossDo you have ambitions to become a team leader, or are you already in a management role and want really to excel in it? Do you want genuinely to motivate, inspire, lead and be a role model to your…
Six tips on building a strong employer brandA strong employer brand makes work easier not only for HR professionals and managers, but especially for recruiters. If your company has a strong employer brand, finding new talent and retaining…
Why and how managers must build positive and quality relations with subordinatesEmployee satisfaction, the ability to give effective feedback or increase employee loyalty: these are all reasons why managers should strive to build quality, strong and long-term positive relations…
What replies you can give if a prospect wants a discount during a sales meetingA discount can be a powerful tool of persuasion, but it can also be an inconvenience that the business person has to be able to handle in order to avoid selling the product below cost. When used…
Learn to concentrate better with the help of these tipsKnowing how to concentrate better and immerse yourself deeply in the work you are doing is a recipe for better results and higher productivity. How can you learn to concentrate better on whatever you…
The Boeing controversy: five bad examples of how (not) to manage companies and teamsThe American company Boeing is going through a bad patch. For several years now the company has been involved in scandals and PR problems concerning not only the infamous Boeing 737 Max or production…
Teambuilding activities to motivate your teamTeambuilding activities, if properly conceived and organised, can promote good team spirit and camaraderie at the workplace. Here are some ideas for teambuilding activities you might organise for your…
How can you tell if your customer service is not good enough? By these six signsIs your system of customer care efficient? Are clients satisfied? It might be surprisingly difficult to answer these seemingly simple questions, as clients often don't express their dissatisfaction,…
Five basic types of subordinates and the management style to lead themWorkers can be divided into five basic categories based on personality traits and preferences. It is then possible to determine which management style is best for leading which subordinates. Here are…
Are you leading a sales team? Try organising a competition for themA small contest among sales reps never hurt anybody. It's helpful in uniting the team, lightening the mood, making sales reps give their best performance, making them think in a new way and altogether…
Do a personal sales audit: inspect your techniquesIt is quite easy to rest on one's laurels, fall into a routine and forget to constantly improve your abilities. The problem with that is sales skills are like a car. If you don't take it in for…
How to improve employees' psychological wellbeing at your companyEmployee wellbeing is important for several reasons: in addition to improving the employer brand and increasing employee satisfaction, it also results in higher employee loyalty or lower error and…
Preparing for a management job interview? Questions to ask to make a good impressionYour task at a first interview is to sell yourself. More specifically, your main aim is for the recruiter or your potential boss to invite you to a second interview. On the one hand, it is of course…
Feeling stressed and overworked? Four tips on dealing with itManagers are not immune to stress: on the contrary, managing people involves many stressful and mentally challenging situations. No wonder, then, that managers sometimes feel overworked and under…
