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What tools do you (not) use for your virtual meetings?Some may think that web meetings are a waste of time. Yes, they can be, especially if you cannot use properly web presentation programs such as WebEx, Adobe Connect, Lync and others. Regardless of…
Study: Social media and TV advertising support each otherDid you expect that social media will harm TV advertising? Mistake! A new study by BI Intelligence explore the latest trends and demonstrated that social marketing can actually support TV advertising.…
Give your employees a more competitive offerJust like married couples can restore energy in their relationship by renewing their vows, managers can strengthen their relationships with employees by applying the process of re-recruiting. It is a…
How to improve employee motivation through performance reviewsEvaluating the work of employees is a serious challenge for many managers. Poor quality evaluations can spoil the working relationship. Do you know how to do it effectively, without eliciting negative…
Why leaders tend to micromanage?Micromanagement is a trap which repeatedly catches leaders. The solution may take some time, but the results are definitely worth it. However, before embarking on the solution, it is necessary to…
Do you think you are not creative? You are mistaken"Eureka!" cried Isaac Newton over his discovery of the law of gravity. Maybe you think all the wonderful innovation throughout human history must be the work only of geniuses. What if you are wrong?…
5 ideas on how to enliven monotonous work at a call centerA string of calls or an occasional conversation with a very dissatisfied customer can sometimes make working in a call center rather monotonous, mentally taxing work. Sometimes it is necessary to take…
Do not fear a career changeIs your career moving in the right direction? Will you be promoted some day? Should you try something else? What if you have already missed the boat? If you are asking these questions, you should know…
What would you answer if someone asks you why your corporate culture is great? If you only describe a list of your above-standard employee benefits, you should think about it again. Free food, animals…
15 tips on how to reduce the average length of phone calls in your call centerThe CallCentreHelper server presented tips on how to significantly increase the efficiency of your call center by shortening the average timespan of phone calls. Use the phone in the hiring…
Most common mistakes of project managersNo project manager can absolutely avoid mistakes in his work, but it never hurts to know what to pay attention to. That is why the Project Times website published the ten common mistakes in project…
How to ruin a meeting at the very beginningRegardless of whether you are leading a meeting with a business partner, colleagues or someone else, impressions are formed in the first few seconds. Therefore, it is very important to focus on the…
The most important recruitment metricsMeasuring success is an important part of recruitment. Recruiters should, however, not invest more time evaluating than in actual recruiting. Because the internet is full of various instructions on…
10 tips for crisis management in the digital eraSocial networks and the Internet itself affect businesses in two ways. On the one hand, they bring new opportunities for communication with an audience and on the other hand, increase the activity of…
What is the atmosphere like in your company?Sharing, passive, aggressive... Yes, those are the types of internal cultures that prevail in today's society. And who creates the atmosphere? Employees are perhaps the core of productivity, sales and…
