Your query "O " has returned 7485 articles.
The art of delegating work: how to do it quickly and efficientlyDelegation of work, namely distribution of your own tasks among subordinates, is something every manager has to do. A leader who keeps all tasks for themselves often has insufficient time actually to…
Basics of dealing with an angry customerFrom time to time, every salesperson or customer service representative encounters an angry customer. Though you should do your best to try to prevent such situations, you can never eliminate them…
Four signs of non-sustainable leadershipManagers demonstrate their qualities especially in the long run since a good manager must be able to lead their team through a whole variety of situations, in times of both prosperity and crisis. A…
How to sound more professional: learn to omit filler words"Hmm", "I mean", "like", "uh": all these are typical filler words and many people use them to a greater or lesser extent when talking to colleagues, managers, clients and subordinates. Some people's…
6 tips on how to motivate customer service employees and have happy customersEngaging company employees that are in direct contact with clients is the cornerstone of customer service and the key to customer satisfaction. Only motivated and engaged front-line employees will be…
Google wants employees back in the office. Is this the right decision?Google employees are returning to the office. At least partially. They are now required to attend the workplace physically three times a week. What is the outlook for office workers? Is the Google…
Minister Habeck asked Germans to save energy to reduce reliance on RussiaAccording to Economic Minister Robert Habeck, Germans should start conserving energy to become more independent from Russian fossil fuels. Germany is under pressure to wean itself off Russian gas and…
Can too much sales experience be bad for you?It is true for virtually all types of activities and all professions that experience makes a worker more productive and effective. However, does this rule apply to sales? Is it possible that the more…
Four basic rules of selling in a time of crisisIt seems that critical situations will not cease to affect us. After the Covid-19 pandemic, there is yet more political and financial uncertainty, caused by the war in the Ukraine. In many fields,…
New Energy Security Strategy of the United KingdomThe British government has published a new Energy Security Strategy with the aim to ensure greater independence of the United Kingdom on energy imports. The Strategy's ambitions are for eight new…
How to detect a suitable candidate for a business positionAre you trying to fill the position of a sales representative or account manager at your company? Do you want to choose the best possible candidate and are you thinking about what parameters you…
Seven tips that will make you a confident speakerIf you are trying to be an inspiring leader and effective manager whom others respect and follow, but at the same time you are a poor speaker and unable publicly to present yourself and your ideas in…
Three examples of how not to start a conversation with a prospect during telesalesThe introductory sentence of your phone conversation with a prospect is the most important one. It is your single chance to engage the prospect. If you do not use a sentence that provokes the…
A manager's main tasks in a crisis situationIt is often critical, extreme or significantly stressful situations that show what a team leader really is like. Helping the team overcome a crisis is one of the most important tasks of any manager,…
Every successful leader needs a quality network of contactsNo leader or aspiring manager can achieve long-term success without a quality network of both personal and professional contacts. Being in touch with business partners, people successful in their…
