The server of the British magazine Business Matters published a list of several activities which, if…
Certainly, every salesman acknowledges the fact that logical argumentation is not the only thing…
The chief customer officer, or CCO, is a person whose task is to ensure that the company´s…
Do you think that a guaranteed recipe for successful marketing cannot work? Maybe, maybe not.…
If you provide or sell a service, you probably have a need to explain yourself. Often there is too…
Customer service has been in a state of flux lately. Internet and electronic media have slowly taken…
In today's competition of companies, the client's satisfaction with customer service plays a…
You surly know how delicate matter it is when you are too dependent on one client or a very few key…
It happens in companies where sales and marketing work separately. It becomes difficult to…
