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 The customer is not always right. What should you do?
 The customer is not always right. What should you do?  Not only freelancers have to treat their clients well, businesses do too. If you have a trouble-making client who isnt right, but won't admit it, dont fall in the…
 
    4 drivers of transformation (3/3): And what about the people?
 4 drivers of transformation (3/3): And what about the people?  We mentioned the development of manufacturing in the previous article. …
 
    It may be better if your employees follow rigid processes. Why?
 It may be better if your employees follow rigid processes. Why?  Do your employees have the freedom to choose how they perform their tasks?…
 
    How to think about cultural intelligence and diversity
 How to think about cultural intelligence and diversity  Are you an employer who really takes advantage of diverse perspectives…
 
    Fundamental missteps of new top managers
 Fundamental missteps of new top managers  Hiring a new CEO or some other top manager costs organisations a lot of…
 
    How flattery triggers resentment and damages CEOs
 How flattery triggers resentment and damages CEOs  When managers buy favour with their CEOs through flattery, it may be…
 
    Richard Branson: 5 steps towards making the right decision
 Richard Branson: 5 steps towards making the right decision  Making proper business decisions is usually not a matter of life and death.…
 
    4 drivers of transformation (1/3): Product and customer journey optimization
 4 drivers of transformation (1/3): Product and customer journey optimization  It isn't easy to convert technological breakthroughs into comparable…
 
    Seven obstacles in your career
 Seven obstacles in your career  The days are past when "doing your job" and showing interest in further…
 
    How to win negotiations with aggressive opponents
 How to win negotiations with aggressive opponents  Efforts to dominate, which may lead to intimidation or bullying of others,…
 
    Automated world needs leaders of emotions
 Automated world needs leaders of emotions  Are you worried by extreme predictions about future automation? Society no…
 
    How to lead a virtual team
 How to lead a virtual team  Learn how better to manage your staff – including from a distance.…
 
    Embrace diversity and cross-cultural collaboration to enhance creativity
 Embrace diversity and cross-cultural collaboration to enhance creativity  A close relationship with a person from another culture can enhance your…