Dealing with a team member who is a bully As a manager, you will not always be dealing only with pleasant matters. You are obliged, amongst other things, to detect if the behaviour of any team member goes…
Five tips on correctly setting goals for your team We all know you cannot achieve success without defined, clearly stated and…
Principles of providing effective feedback Providing feedback to employees you manage is one of the best tools for…
Five traits of an egoistic manager Self-confidence and the ability to lead others: these are definitely…
Six things anyone who wants to lead must learn Not everyone is a born leader. Some people do have an innate inclination to…
Three steps towards supporting a healthy company culture Working environment, mood in the office, attitude of the manager and…
Five signs you are a micro-manager Micro-management: a practice whereby a manager stands permanently behind a…
Four major challenges in remote management of a team The pandemic has invaded our offices, meaning many companies have had to…
Seven signs that you are not a good manager Despite the saying that some people are born leaders, most of the traits of…
Learn to speak in a way others like listening to Communication skills are key to success in any given field. Be it personal…
Six ways to engage and motivate customer service agents more The mental state, motivation and engagement of employees in customer…
4 tips on how to maintain a positive attitude, even in times of crisis The coronavirus pandemic is not the only crisis that you will have to face…
Don't let fear affect you when making a decision Some leaders are able to keep a cool head even in a crisis. Others may be…
