In the previous article we saw how Disney and Amazon improved their customer experience. Now let's see what the mckinsey.com website advises us to do when it comes…
Genuine effort is needed to build a high performance culture. To enable…
Emotional intelligence expert Travis Bradberry has developed, in his own…
In November the colours of leaves shift from green to gold, red and orange.…
The beginning of a working day is critical for how productive we will be…
A manager's calendar is usually full of meetings, appointments or…
The presentationmagazine.com website prepared a series of tips applicable…
Webinars are cursed. Everyone firmly believes that others are answering…
Not so long ago, we sent our clients and business partners paper Christmas…
If you are asked – or rather told – at the very last moment to…
Whether you are going to attend a business meeting, a job interview, a…
First-time managers - and unfortunately sometimes even those who are…
Everyone occasionally postpones execution of a task. If, however, such a…