The qualities of true customer experience leaders Customer experience people often only have limited resources and authority. What qualities are a must-have for anyone to be successful in customer experience? First…
Let bad reviews be good for your business Well, it may not exactly be good for you, but a negative review can…
Five signs a boss does not respect employees and what to do about it Workers' performance is largely dependent on how happy they are in their…
Challenges leaders are facing today Today we work in an unpredictable and connected world. How can leaders…
Exceptional CEOs (2/2): Advanced lessons Sequencing of new initiatives is important. In the case of an exceptional…
Stop doing these 4 things and you will be more successful in life What separates the successful from the rest? It's not origin, education,…
Seven deadly sins of a LinkedIn profile LinkedIn, the professional social network that has just reached more than…
Machines can't simulate human curiosity Curiosity is a very interesting human trait. Scientific studies have proved…
Exceptional CEOs (1/2): the basic lessons When top executives are expected to excel in a new role, it is usually…
Laziness may be genetic, but it's mostly in your head People who tend to delay their tasks and duties or find themselves more…
Good leaders help, trust and listen Are you an aspiring team leader? Are you applying for a promotion, or are…
Some advice to millennials at the start of their careers Everybody dreams of a good career, large income and an interesting job. And…
Roles we transfer from childhood to working relationships (2/2): Aren’t you Lucy? How we naturally view and respond to people and situations is to a great…
