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Can you handle objections of prospects?Doubts, uncertainty, things the prospect does not like. All this can, but need not, manifest itself in the form of an objection to your offer on the part of the client. Many salespeople fear…
6 steps to tackle the upcoming industrial revolution (1/2)We're facing the Fourth Industrial Revolution which will affect millions of jobs and change the very essence of human work. The rapid development of artificial intelligence and robotics involves not…
Brian Tracy: How to become professional speakerIf you want to deliver speeches for a living, count on it being difficult. Trying to become a professional is no easy task so tips from a renowned expert may come in handy. If you're going to…
6 top tips for excellent customer serviceIn some cases, it is necessary to go back to basics. So today we will present the six most basic and most important tips on what customer service should look like. This should be the essence of your…
The problem of workplace problems"Don't bring me problems, bring solutions," managers often tell their staff. Thus they try not only to reduce the number of unnecessary complaints but, above all, to give subordinates more power and…
Managers and recruiters don't have to hate each otherCooperation of recruiters and hiring managers is not always easy but, since this cooperation is crucial for the final outcome of recruitment, it should be transparent and without unnecessary…
Help underperformers in your team with a performance improvement planWhen dealing with performance issues, it's essential to be objective. By the time you feel the need to step in, you've probably given plenty of informal feedback already. Your employee should have a…
A salesperson must overcome disappointment on a daily basisFailure has always been inherent to business. For many people, rejection on the part of prospects and partial failures are one of the reasons why they avoid the career of a professional business…
Manager of the year 2025: An expert on people and technologyThe world of work is changing. More and more activities are automated thanks to machines, machine learning technologies and artificial intelligence. Teams and working environments are becoming…
How to fire your colleague (1/2): Delivering the newsAn employee usually shouldn’t be surprised by a notice of termination. Regular performance discussions and timely feedback on their performance should have provided sufficient warning. What should…
What the most successful people who didn’t go to college would tell youCollege education is such an important thing for us. However, we've all heard of entrepreneurs who are successful, even without a college diploma.
7 quotes that will help you recover lost motivationSales and success in business are all about mindset. This is why it is important always to keep yourself motivated and remind yourself why you are doing what you do. Here are several motivational…
Break bad habits once and for allEven a small leak will sink a great ship, said Benjamin Franklin. If you have a bad habit that you keep practising and you do not do anything about it, it might happen that it will start limiting you…
Can organizational psychologists help your business?The decision to hire or employ an organizational psychologist depends on your companys size and what you want him or her to do. So what value can a psychologist bring to your company?
Organizational design and structure(1/2): Does it matter?A formal structure is good as long as employees are free to partially adhere to it. They should be allowed to interact with others in their own ways as well.
