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How some narcissistic traits can help you become a successful managerIt is often said that many managers have narcissistic tendencies. Most of the time, such traits are (justifiably) perceived negatively as in the long run they usually do prove detrimental in the…
Are you getting ready for an interview for a sales position? Here are three tipsA job interview is not that much different from a standard business meeting or sales pitch. The only difference is that now the product you have to sell is you. An interview for a sales position is…
Need to end a conversation and leave? Five tips on doing it gracefullySocial events, team gatherings, meetings of experts, conferences and so on are all excellent ways to strengthen relations with current business partners, to network and to learn of innovations in your…
Becoming a master of e-mail communication: Make sure clients open your e-mails moreWe all get e-mails with business proposals on a daily basis. In many cases we don't even open the messages. However, some of them seem so interesting that we take a look at them, even though we know…
Four stupid questions salespeople often ask prospects but should be avoidedAsking the right questions is essential in order to interact efficiently with prospects, given that the questions make sense and are not counter-productive. Here are four stupid questions that you…
Learn how to give subordinates effective feedback in five stepsGiving constructive and effective feedback to subordinates is one of the most important tasks of any manager. Unfortunately, not everyone knows how to do it. Therefore, let's take a look at how to…
Not doing well in sales? Three things that you might be doing that are hindering your successSuccess in sales requires not only theoretical knowledge and experience but also determination, hard work and diligence. Many successful businesspeople don't succeed in sales because they make certain…
Sentences and phrases that salespeople should avoidA salesperson needs to pay close attention to every word they say when talking to a prospect. Action words that speak of change, fast processing and forward movement are efficient. On the contrary,…
Need to lay off staff from your team? Five tips on how to prepareOne of the less pleasant duties of a manager is notifying subordinates that they are being laid off. This necessary task is even less pleasant when it is not a case of firing an unproductive…
The art of small talk: how to have a casual conversation with anyone, anytimeCasual, informal chit-chat, commonly known as "small-talk", is often a source of jokes and aversion. Many people dislike it and some completely avoid it. But the truth is that most of us like it when…
Do you dislike phone sales? Four tips on how to enjoy it more (and also get more customers)Despite being inevitabile and irreplaceable, phone sales is very unpopular with many businesspeople. Its conversion rate is often low and many people have an aversion towards telesales. But telephone…
Emotional intelligence: how it can help you become a better managerEmotional intelligence is the ability to understand one's own emotions, recognise emotions in others, and be able to work with emotions in general. A manager with high emotional intelligence is better…
Introverts in your team? Some tips on leading themEvery person is different. As a manager, you have to perceive the differences between your subordinates and take into account their individual specifics when managing them. What should you do when you…
A good manager is essential for employee satisfaction. What does an ideal manager look like?The way a worker perceives their supervisor plays a crucial role in their satisfaction and loyalty. Even the highest salary and the best company culture can never compensate for a supervisor who is…
3 tips on how to find your own, high-quality leadsMany businesspeople focus on quantity rather than quality when it comes to prospecting. It's unnecessary to explain why this attitude isn't right, but how can you achieve getting better quality leads?…
