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„It's too expensive“. Learn how to handle this common client objectionCustomer complaints about price are a problem as old as commerce itself. Salespeople all over the world encounter it every single day, so let's briefly recall how to address this objection.
Deloitte: AI is maturing—and companies are scaling it for outcomesDeloitte’s Tech Trends 2026 argues AI is moving from pilots to operations. To get measurable impact, companies must redesign processes, risk controls, and compute budgets.
EU investigates Google over AI content use—licensing and competition at stakeCT24 reports the European Commission is investigating Google for suspected competition breaches tied to using online content for AI. The case could reshape licensing talks with publishers.
Tips on how to lead a multigenerational teamHeterogeneous teams tend to have greater potential than teams whose members are very similar to one another. This rule also applies to age. Having people from different age groups enriches any team in…
How to get new clients at social events, conferences and trade fairsSocial and professional gatherings, conferences and trade fairs are all events where you can find new customers. This is true provided that you know how to approach people and how to talk to them in a…
UK banks deploy generative AI for fraud fighting and pocket advisersSantander, Lloyds and NatWest are moving generative AI from pilots into critical processes, targeting fraud detection and personalised advice while facing regulatory and trust challenges.
It's all in the mind: four tips for more success in your professional and personal lifeWhat separates the successful from the unsuccessful? It is not origin, education or, in many cases, even innate intelligence. Successful people have a different approach from the rest, both in life…
EU probes Meta over AI terms in WhatsApp as rivals cry foulThe European Commission has opened an antitrust probe into the terms under which third-party AI can operate inside WhatsApp, testing smaller developers’ access to more than a billion users.
UN report warns AI could widen gap between rich and poor statesA new UN report from Geneva warns that without targeted policies, developing countries risk becoming mere suppliers of data and cheap labour for AI projects, while infrastructure and profits…
Four habits preventing you from fulfilling your potential in a managerial careerDo you want to be a successful manager and build a successful career in leading teams and people? Then you need to eliminate the following four habits by which you unwittingly undermine your…
Four lessons you can learn from incompetent leadersNot all managers are effective and inspiring: some are genuinely poor and incompetent. However, even these individuals have something to teach us. Here are four lessons that can be learnt from…
"Boreout": when boredom leads to apathyMost of us will have heard the term “burnout”; however, a new trend is coming to the forefront, namely "boreout", which could be defined as “being bored to the point of exhaustion”. Is this really a…
OpenAI and Perplexity launch shopping assistants — what it means for e-commerceOn November 25, 2025 OpenAI and Perplexity unveiled AI shopping assistants; startups warn that general-purpose models may not replace niche specialists. Impact: pressure on platforms and business…
Copilot exits WhatsApp — Microsoft pulls integration from JanuaryTechCrunch reported that Copilot's integration with WhatsApp will end on January 15, 2026; users can still access Copilot via official apps and the web.
Five tips on overcoming fear of public speakingSpeaking in public (or even before a group of people) is an unpleasant experience for most individuals. Many of us only overcome this fear after years of practice. How can it be done? Here are five…
