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7 steps to more productive FridaysFridays are traditionally the least productive days. The employees have either already left for the weekend in their mind, or they are chaotically trying to finish things that have piled up at the…
Forbes: What you should know about LinkedIn recommendationsA profile on LinkedIn is becoming a more and more important tool for establishing contacts or looking for new employment. This professional social network currently has more than 135 million users and…
Networking - the key to success in sellingNetworking and word of mouth present a 7 times more effective tool for customer acquisition than traditional marketing tools. If you want network and have results from it, use the following…
Stop making excuses and start networkingSuccessful people are masters of building mutually beneficial relationships. TIf you want to become a better networker, start by stop making excuses. The following most common excuses to avoid…
Marketing guru provides sales adviceMarketing guru Seth Godin is the author of helpful hints, which are useful not only for marketers, but also for sales people. Therefore, the authors of About Sales adapted them especially for sales…
Implementing the process of 360-degree feedback is a challenging project that requires careful planning and communication. If poorly planned or implemented because of wrong reasons, it will bring…
What customers value the mostCustomers do not care only about product price. They want added value provided by their sales people. They should recognize their needs and explain how their product meets them. Customer needs have…
Are your employees really loyal?The loyalty of employees towards a company does not depend on how long they have worked there, but how you treat them. The same applies to their loyalty towards their immediate superiors. But how do…
Negotiation is not a fight, it is a cooperationBeing able to negotiate is important in all fields, especially in management. Stuart Diamond, world's leading negotiation expert from the U.S. Wharton School at the University of Pennsylvania,…
Don't lose your angry customerSooner or later it just happens: Something goes wrong and it makes your customer angry. An experienced consultant and the author of "When Customers Talk" recommends good practice to calm customers…
Brian Tracy: 4 rules of listeningThe ability to listen has a major impact on employee confidence and motivation. Therefore it is one of the key leadership skills. The problem is that in practice there is often a direct correlation…
Steps for managers to get rid of constant stress - Part 3V prvním díle tohoto seriálu jsme odhalili, že zahlcená emailová schránka je významným stresorem nejen našeho managementu, ale všech zaměstnanců. V následujícím díle jsme se zaměřili na to, jak se…
Preparing for a video interviewMore and more employers are starting to perform initial interviews for management positions via Skype or similar online tools for video transmission rather than just on the phone. They want to get…
5 simple strategies for (starting) sales peopleSelling is like a journey. If a customer does not soon understand your direction, he will not follow you. Many sales people make things more complicated than they actually are. This discourages…
Before the end of this year, the Czech Ministry of Labour and Social Affairs will announce the call for projects aimed at the establishment and operation of child groups. The subject matter of a new…
