Your query "M" has returned 6743 articles.
Video for recruitment purposes: When, Where, How, WhyThere is no need to discuss the strength of audiovisual content in advertising. Consumers simply like it more when somebody shows them something instead of a lengthy description in written or spoken…
5 habits of successful salespeople: Motivation and best performance every dayTo be a successful salesperson means working on yourself every day, following a long-term business strategy and always sticking to your plans and systems. Keeping yourself motivated and focused on…
Suzy Welch: Mentors don't have to be older or seniorBoth at the beginning and during the course of our careers, many of us have heard the recommendation to find a mentor. As a rule, a mentor should be an older or senior colleague from the same or…
Women in tech industry (2/2): What can help them to get promoted?Women must be assured that their accomplishments will be recognized, since for women in tech industry it's important to avoid getting stuck in middle management.
Unable to beat procrastination? You can do it using these three methodsProcrastination, i.e. chronic postponing of duties until later, is nothing less than a modern day mass illness. So welcoming are the distractions offered by the Internet, social networks and the…
When and how to say goodbye to clientsGet rid of the bottom 10 to 15 percent of your clients every two years. That is what Marshall Goldsmith, the world-renowned consultant and coach of top managers, recommends to his clients in…
A guide to overcoming your fearsIn order to rid yourself of your fears, you first need to identify the biggest ones, then set up your own support system, and finally take action to defeat these fears and prevent their return.
Is your customer service in good shape?Sometimes the best way to push through some changes in your customer service is to contact your own organisation as a customer and see what kind of experience that is.
Four things you should ask in a survey for call centre customersThe success rate of a call centre and its individual agents can be measured in numerous ways. Besides purely quantitative parameters, such as length of call and number of follow-up calls, there also…
Women in tech industry (1/2): What limits their career success?Women in tech leadership roles are still somewhat rare. Furthermore, young women often don’t get the support they expected in their career. Unfortunately, women are still subject to biases that…
Most common project management mythsThe fact that someone has Project Manager on their business card doesn't mean they manage a project. The job title simply looks better than "Assistant" and often even better than "Consultant".…
The perfect brand: Adapting to customersBrand loyalty is becoming obsolete, so you need to keep evolving if you want to keep your customers. With digitization, you can make quick evaluations and identify actions that must be taken.
Do you have a different opinion? Share your feedbackMost people don't want to become involved in conflicts. That is because they mistakenly understand conflicts in a purely negative sense as confrontations when we become angry and behave…
Successful women in sales don't copy menWomen generally possess many traits that make them naturally superior to men in certain areas. In business, a frequent problem women have is their own obstacles that often keep them from fully…
Ten quotes that will motivate you instantlyThe work of a salesperson and its efficiency is to a large extent dependent on the mental state and overall attitude of the given business person. If you could use some motivation at this moment, you…
