Your query "M" has returned 6747 articles.
Business meetings: Leave your cleavage and perfume for your night outWhether you are going to attend a business meeting, a job interview, a networking event or any other place where you meet new people, you should remember one basic rule: first impressions count.…
3 questions you should never ask a prospectA business meeting should definitely not be a monologue by the salesperson. A meeting with a prospect should be interactive, with the prospect being encouraged to talk by the right questions. Many…
Marshall Goldsmith: Leaders must be self-confidentStrong leaders believe in themselves and exude confidence. How can you achieve this? This is a common question not only of emerging leaders. The following practical advice on how to get and show more…
Do not make a new manager's typical mistakesFirst-time managers - and unfortunately sometimes even those who are experienced - often enter new positions with the notion that everything must change. They believe that they were hired to correct…
How the 4 major expectations of customers have changed over timeFor a company's sales activities and customer service to work efficiently, it is necessary to keep ahead of the competition and adjust activities to fit clients' expectations. Though it may seem that…
Breakthrough customer experience: You need the right approach (1/3)If you want to deliver superior customer experience, you have to adapt to the digital possibilities of the next generation. There is a financial-technology start-up called Kabbage which is able to…
Did your sales go down? 5 tips on how to handle thatAre you experiencing a period in which your sales have decreased and you do not know why? The sales stats of other salesmen have stayed more or at less constant but you are not in the game? Certain…
Why do you procrastinate?Everyone occasionally postpones execution of a task. If, however, such a practice becomes chronic, you risk not only sanctions for not meeting your obligations: both your mental and physical health…
Google shares its HR know-howManagers love to talk about how people are their most important asset, but they behave quite the opposite. This experience led the current HR Director of Google, Laszlo Bock, to join the field of HR.…
Great speakers fall from the sky and other myths about public speakingIf you are not a natural talent, you will never become a good speaker. If you are an introvert, you had better never speak publicly. Good speakers are never nervous, have their speech perfectly…
Decide before it's too lateDoes it take you a long time to make decisions? You may think that you don't want to rush and it is better to wait for the right moment or for more information. Many of us, however, postpone decisions…
Let your negativity teach you a lesson about lifeBeing scared and insecure because you experience negative feelings means you are failing to make progress in your life. Negativity is experienced when we are unhappy with some aspect of our lives. It…
Getting rid of the fear of changeEmployees' typical response to change is resistance. It is mainly due to uncertainty and fear of what the change may bring. Managers should, therefore, communicate with employees and help them get rid…
Are you persuasive?The ability to persuade others is important not only at work but also in your everyday life. It requires a high degree of emotional intelligence. If you want to win over others to your way of…
Company logo matters: Its shape affects how consumers perceive you (1/2)You can use your logo in order to shape the perceptions of your customers, according to an article published on the knowledge.insead.edu website. The article describes the results of the Does Your…
