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The bright and dark side of leadership: Culture mattersBasic leadership skills, such as good judgment, integrity or the art of dealing with people, are universal. However, successful leadership also depends on factors specific for different cultures. A…
Brent oil price exceeded USD 50 for a barrelDrop in US crude oil inventories caused by wildfires in Canada led to an increase of Brent oil price above USD 50. Another incident, which is pushing the oil price up, was an attack of militants on…
Hold on, recruiters, hold on!Recruitment specialists who don't want to just wait passively for job-seekers to contact them must be able to make phone calls. And not only that, they should be masters of cold calling. They should…
Get better at putting a name to a faceNames without faces are all too common. In large companies, bosses will never remember names and faces of the people who do the work; it's too hard. It's only natural that bosses at some point no…
You must engage prospects with your first sentence. After that they stop listeningEnglish has an apt term elevator pitch that is used in connection to sales. It means a short, summarising introduction of your sales presentation that engages prospects and stimulates their curiosity.…
Customer satisfaction and company value: Managers must choose the right investments (2/2)In the previous article, we saw how customer satisfaction can be good for shareholders. However, it may also lead to sudden problems as more and more new customers opt for your company. Now lets see…
9 nails in the coffin of your careerMost people do not destroy their careers by one major misstep but by small, gradual steps which seem unimportant. However, these steps are very serious and able to damage anyone who is working hard…
Where and how you can add value to your productIn any imaginable business sector, you will be in constant battle with your competition. Clients will most likely be confronted with more offers than just yours and the outcome depends only on what…
Are you mentally strong, or just playing the tough guy?I'm not afraid of anything. Failure is not an option for me. I can do everything because I'm the best. We often hear these phrases from people we consider to be very mentally strong and successful. In…
7 steps to becoming a great HR professionalIf you manage to get the reputation of being great in HR, it will no longer be important what school you went to, what certifications you lack or how little experience you have. People will remember…
What questions to ask to determine how much money a prospect hasThe question of budget is crucial for everyone involved in a business meeting. In the B2B sector, budgets are often fixed in advance and increasing them is complicated. In B2C, there is usually more…
Customer satisfaction and company value: Managers must choose the right investments (1/2)Customer satisfaction and stock price generally tend to move in the same direction. Both are quite reliable indicators of a company's strength. At the same time, the demands of digitally empowered…
Increase the number of readers of your blog in one weekAs we all know, a blog is an ideal way of presenting your products in quite specific contexts. A well-wrought blog draws the attention of readers with its informative value, brings them to your…
4 signs that a client will not be profitableMost of the time, professional literature and sales training deal more or less with one question: How can you acquire more clients and increase your sales? The roles of salesperson and customer are…
Recruitment trends you can't escape (3/3)In the previous parts of this article, we described current recruitment trends based on modern technologies and practices proven in other fields. John Sullivan, a respected consultant in the field of…
