Your query "Person" has returned 1961 articles.
Six rules of successful customer service communication with clientsThere are too many unnecessary misunderstandings and negative situations in customer service that could be avoided if customer service agents adhered to several simple rules. Successful communication…
Five pieces of advice on making a good first impressionThe first impression is the most important one. According to a 2017 survey by the University of Toronto, it takes a mere five seconds for people to decide whether a person they have just met is…
Ludmila sent me a text, “Can we talk? I need to make an important decision...”
Three ways to motivate employees just by saying the right thingMotivation of employees is one of the key tasks of any manager. Each one of us is different and also motivated by slightly different things. Unfortunately, many managers believe financial reward is…
Research: Managers are on the verge of burnout due to remote people management (2/2)The first part of the article presented the findings of the Global Leadership Forecast Survey from DDI, which noted a high level of unpreparedness and exhaustion of managers working in a virtual…
Research: Managers are on the verge of burnout due to remote people management (2/2)The first part of the article presented the findings of the Global Leadership Forecast Survey from DDI, which noted a high level of unpreparedness and exhaustion of managers working in a virtual…
A few tips on strengthening staff morale during a pandemicThis may be a triviality that seems completely obvious to you but this is not always the case. Be inspired by a few tips.
Tablet versus laptop: which tool to choose for the job?Are you considering buying a tablet instead of a laptop for your business? Each of the two tools will work better in specific situations depending on your focus. Here is a comparison of the pros and…
Build a reputation as a sought-after marketing coachIf a company wants to support sales growth, it must make a special effort to coach its sales representatives regularly. A really good coach can help them. How can you become one? Here are some tips.
Five ways to improve social awareness, a key component of emotional intelligenceDeveloped social awareness is an important characteristic of every good leader. Do you feel that this area is not exactly your strength? The good news is that you can strengthen it.
10 words and phrases to exclude from your manager's dictionary (2/2)Without quality communication skills as a manager, you will not last long. There are certain words and phrases that will have a poisonous effect on your relationships and impact. This follow-up…
5 recommendations to get better business opportunities with adaptabilityPeople traditionally assume that successful salespeople are extroverts. However, it turns out that the best sellers are actually ambiverses - those who can adapt to different situations. These people…
Seven kinds of rest we all needYou will certainly have tried on occasions to make up for a lack of energy by sleeping. But what if even sleep doesn't help and you still feel tired and lethargic? This article is based on the…
To support and fund virtual learning in the new era, programmes must deliver real business results. Especially in times of budget downturns and downsizing, the measurability factor becomes absolutely…
Procrastination doesn't automatically mean you're lazy (1/2)Do you often postpone tasks and responsibilities till later? This needn't be due to laziness. Maybe you're just afraid of failure. Or is there another factor?
