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How to prevent your best people from leavingDirect managers don't have any control over some of the reasons their best employees leave. They may, however, prevent many departures when they realize they should adjust their leadership style in…
What does it really mean to be authentic?We often read about how important it is for leaders to be authentic. Authenticity should, however, not be an excuse for leaders' unwillingness to further develop and change. That is the opinion of…
Offer your customers something extraIf you want to be successful in selling, you need to have a customer-friendly attitude. Your messages should be personal and you should offer extra information or knowledge to increase the customer´s…
Inspiration for your leadership skills developmentA leader appreciates the people around him and openly show appreciation. He always finds enough time to get to know his people better. He is a good listener and does not dominant the group. He helps…
How to create quality customer serviceIn order to be successful in selling, you need to have quality customer service whose employees should be well-trained, communicative and able to solve problems effectively. With good customer service…
Why women keep quiet at meetingsFacebook Chief Operating Officer Sheryl Sandberg is one of the world's most influential female managers and also one of the leading people who are striving for equal opportunities for men and women in…
What is the difference between a high-performing employee and a workaholic?Many people confuse high performance with workaholism. Both are synonyms for hard work but with different results: while high performers work hard but in a healthy way and their work brings them…
Job seekers' experience in a particular field is certainly important. However, the higher the post in a company's hierarchy you are hiring for, the less important it is. Behavior, competencies and…
A good leader first needs to be a good followerWhen it comes to leadership, many companies rely on a hierarchy, emphasising the importance of authority. In order to be successful, however, genuine leaders also need such qualities as empathy and…
5 types of selling methodsThere is not one method of selling that will automatically give you the best results. Your personality and experiences largely influence the way you sell. Your method may be very effective, but it is…
Build your relationships both online and offlineKey to broadening your social circle is getting to know who you know. Two basic steps are all you need. You can use social media to set up a face to face appointment and after you meet you need to…
Study: Female representation in management growing slowlyA new study by the International Labour Organisation (ILO) confirmed the link between the number of women in management and better business results. The organization calls for a stronger…
How to establish a business partnershipAre you planning collaboration with another company or already in an alliance? This is a good way to offer something you cannot offer on your own. It is common practice in technology or outsourced…
Don't let negative people spoil your lifeOne negative person in the workplace can poison the whole team. Whether it's an annoying boss or a dissatisfied customer, this type of person can spoil your day because you can't stop thinking about…
Leadership according to classical philosophersLeaders have shared important tasks that are the core of their job they need to support other people, motivate them and believe that they can become better at what they do. Genuine leadership is a…
