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"How many snakes have you put to sleep?" Have you ever wanted to ask your trainer this question? Or, have you - as an educator - ever tried to step in your clinets' shoes and look for a course?
7 ways to drop a dealThere are many excuses as to why sales failed. In addition, there are many true reasons, but those can be controlled by the sales people. Success is dependent on the product or service. Hardly…
Stand-up meetings save time and energyMany companies still struggle with long boring meetings that are ultimately not beneficial for either the organization or the participants. Especially IT companies, however, have developed a new…
How does a dysfunctional company work?Dysfunctioal companies are lead by dysfunctional leaders. CBS News brought more information on how the dysfunctional leadership is manifested in practice. Ivory tower effect When top leaders keep…
What do your employees need most?Salary increases or promotions within the company hierarchy motivate employees to higher performance only from the short-term perspective. After some time, they become a new normal. Thus, what do…
A quarter of the 53 percent of Czechs who have access to the Internet at work connects to social networks during working hours. 14 percent of them are browsing the social networking sites mainly…
How to build customer loyaltyCustomer loyalty is the key to profitability. It is a simple formula: getting a new client it several times more expensive than retaining an existing one. So how should you keep customers from going…
Angie Risley, the HR Director of the British banking group Lloyds (Lloyds Banking Group - LBG), lost the position directly under the CEO during reorganization of the group's senior management.…
Kindermanager - that sounds like... How?Kindermanagement (a German term meaning "childish managemenet" in English) is definitely not a term with a positive meaning in the management dictionary. The term refers to a situation where…
How your customer's brain worksA neglected aspect of selling is the customer's brain and how it actually works. Usually you know how to reach people who are somehow similar to you. But what about the rest? The more clients you…
Survey: 7 things expected from salespeopleA new study by HR Chally Group examined the behavior of customers in B2B sector. It discovered that in addition to product/service quality, clients expect a little extra from the sales people. The…
Study: How to connect your business strategy with workforceHow to transform business strategy into the workforce and skills that your business needs? Answers to this question are provided in a study by McKinsey & Company called How do I translate…
Departures of the best employees represent a particularly big loss for small businesses. You should, therefore, not just sit in your office and wait for your best employees to come to say goodbye.…
EU stopped the Deutsche Boerse and NYSE mergerAt the beginning of February 2011, all major economic journal around the world publish announcement of the imminent merger of the Deutsche Boerse and the New York Stock Exchange. The merger would…
4 steps to a great culture in small businessesBuilding culture in a small company follows different rules than in large organizations. Strong culture arises from interactions of everyday work, not from big strategies that come to ordinary…
