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Six ways to make a call centre agent's job easier

Working in customer service, just like any job which involves work with people, is mentally…

Three areas in which to develop employees' sense of connection with the company

A working environment must motivate employees to give of their best. A major part of their…

Five habits of managers that employees hate

One of the most common reasons for employees changing jobs nowadays is falling out with their boss…

Three tips on supporting departmental team spirit

Mutual trust, creativity and a feeling of togetherness. All this helps efficient work within a team.…

Three unique traits of potential leaders

Many people believe leaders are born, not made. But this is not true. Many leadership traits can be…

How to make sure employees enjoy going to work

A happy employee is loyal to the company and, moreover, works much better than someone with an…

How to get a return on investment in your employees

It is employees who make up a company. Without their satisfaction and high work performance, it is…

Five managerial soft skills that make employees happier

Keeping quality employees and having them fulfil their work potential is one of the main tasks of a…

Seven ideas for motivating employees and improving their work ethic

From time to time, everyone needs help with motivation and the same goes for employees at your…

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