Breakthrough customer experience: It is not about small steps (2/3) In the last article, we saw how important it is to thoroughly observe customers, their habits, their needs and the obstacles they face. Now we will see how important…
Chief Digital Officers: What is their role? (2/2) Customer-centric mindset can be effectively promoted by CDOs. Sending e-…
3 tips on how to perfect your profile on LinkedIn LinkedIn is a great tool for networking, maintaining your current…
Connected manager: Use all tools to manage in the virtual world It is true that working effectively with someone not in physical proximity…
Chief Digital Officers: About the role (1/2) Digital is an integral part of strategy. Digital is a new way of doing…
Nobody is smarter than everybody: How technology redefines power Generally speaking, power has a bad reputation. Social scientists define…
Working remotely: How to solve the issue of trust Make sure that you give recognition to everyone and dont keep it only for…
How law firms can evolve: Story of a big transformation (2/3) The international law firm Seyfarth Shaw, based in Chicago, employs almost…
True productivity is not about getting things done Workers who work from home often claim that they are more productive when…
How law firms can evolve: Story of big transformation (1/3) The international law firm Seyfarth Shaw, based in Chicago, employs almost…
Do you know how to behave properly during a conference call? Conference calls represent a regular part of a manager's work. However,…
Self-interest or stereotypes? How behave when evaluating others 2/2 In a previous article we told you that people in general make their…
Negative feedback in a nutshell There are all sorts of recommendations on how to criticize properly. Many…
