Your query "M" has returned 6743 articles.
Six tips for providing excellent support to customer serviceIn today's digital and mobile era, customer service is more important than ever: consumers have all the information they need at their fingertips and can quickly and easily find new products or…
Four habits of salespeople who avoid burnoutBurnout syndrome is a risk to workers in all sectors. However, the business field is even more at risk as selling is a mentally challenging job in which the mindset and momentary mood of the worker…
Are your decisions data-driven?For a long time now, manufacturers have been trying to eliminate as much waste material as possible in their production processes. We now need to start thinking about how to eliminate waste in our…
Three signs that there is something wrong with your management styleDo you know what the most common reason why people leave their jobs or think about leaving? It is neither money nor insufficient development options, but management. If the employee doesn't get along…
Cutting expenses, not jobs (1/2): Setting the stageImplementing changes is usually difficult. To a large extent, support and collaboration in cost-reduction efforts depend on your approach. You should at least try to minimise internal resistance to…
Specifics of training and educating generation ZThe youngest generation of employees currently entering the workspace has its specifics, especially due to the rapid technological development of the last 20 years, plus contact with other cultures…
Why digital marketing is essential for small businessesIf you are a startup or a small business, you shouldn’t miss the chance to utilise the possibilities offered by digital marketing.
Want to get your dream job? 6 tips how to excel during an interview for a sales positionInterviews for sales positions are specific in many ways. It is more true in sales than in other fields, that the way you provide information and present things is much more important than the…
Age of change (2/2): Mobilise your will to changeAny gap between the world of modern technology and your organisation will disappear only if you manage to catch up with current requirements.
4 ways of improving the loyalty of your clienteleAmong the main goals of business departments and customer service agents are not just prospecting and satisfying their current clientele, but also increasing customer loyalty. Achieving this goal is a…
Five tips on recruiting quality employees even with a small budgetToday many companies fight for quality employees. Companies in which recruiters do not have a reasonably large budget to recruit qualified and promising employees thus find themselves in a worse…
How to be in a client's good graces again through customer serviceKeeping clientele and strengthening their loyalty are among the essential tasks of customer service. If you find out that a certain client who used to be active and satisfied has ceased to communicate…
5 tips on maintaining your mental health despite having a stressful jobSales can sometimes be quite mentally challenging; especially, if things aren't going well, and you are trying to get back your confidence and well-being. If you don't take care of your mental health…
Four signs that employees have benefitted from trainingTraining is a welcome and necessary part of talent management. It is a benefit demanded by employees and also a way of keeping workers in touch with the modern age and most recent trends. But if you…
Age of change (1/2): Get rid of habits and mindsets that no longer workOne of the most demanding challenges of today is that the world is changing much faster than companies themselves. The pace of change is accelerating in every industry. Recent developments in such…
