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Innovations and their originsMost innovations happen when someone attempts to find a quick fix to a particular problem. Innovations are about finding solutions that work. This is particularly evident in a recession; in other…
Secret of success: Be assertive in communication with othersThe person who “leads” a conversation usually sets the agenda, manoeuvres the other person to where they need them and generally is more successful in communication with others. If you are not able to…
Does your boss suffer from narcissism or bipolar disorder?Do you need to handle a toxic leader? If so, start by identifying the source of your boss's problem.
Do you want to stay organised? 3 things to avoidWhen you are trying to manage a lot of things at the same time, staying organised can be difficult. In order to keep everything under control, make sure you avoid the following mistakes.
5 words that help you sell and 5 others that destroy a saleThere are dozens of different ways to say the same thing and often the specific form you choose determines the successful or unsuccessful outcome of a meeting.
Winning the battle for resourcesTo pitch your solutions efficiently, you need to be able to give people what they care about. Anticipate resistance, and align your requests with incentives for the people with power.
Develop all your talents to give your company a boostHow often do you think about the hidden talent in your company? Maybe your strict organizational measurements haven’t identified them as top talents.
Be an expert on leadership in salesAlthough the customer may not always be right, the best interest of the customer has never been more important than today. If we accept this basic assumption as given, what else can a sales leader do…
Save up to five hours a week with these four tricksTime management is an issue in itself. Many people would like to have more time for their work. In fact, much in this respect can be achieved through restructuring and organisation of time, as well as…
Four pieces of advice to sellers in a new fieldBecoming a salesperson in a new sector is never easy. People tend not to be familiar with the products, they have never thought about them and it is difficult to persuade them to try something…
Gender stereotypes (2/2): Brilliance is not enoughThe previous article described how women are no less able at negotiating than men – at least if they are not facing adverse social consequences. However, this factor can also work the other way round…
How to give a professional presentation in EnglishEvery manager should be able to make a presentation in English today. However, the idea of speaking a foreign language in front of important people often makes even very capable managers feel…
3 principles of sales rep motivation from a manager's perspectiveA management position involves many obligations, one of which is motivating subordinates. You want their results to be as good as possible, which is why you need to be able to provide them with…
Gender stereotypes (1/2): NegotiatingStereotypes are the main reason why members of under-represented groups are disadvantaged. The chances for some people to succeed in their careers are then limited as they experience difficulties in…
How to react to positive and negative comments of clientsA presence on social networks is a must these days, which is why your company also will encounter customer comment aimed at your enterprise and the services you offer or the products you sell. There…
